Reviews (53)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 15, 2019

I run 2 shopify stores and find Frankie fantastic! The reporting is really easy to understand and the online support has been great when i have run into any issues. Highly recommend.

emmafordswim
New Zealand
Over 1 year using the app
September 24, 2020

Just installed. So far so good. Widgets looks great, and the team behind the app even did a manual job so the widget would integrate in the theme/design. Best and fastest support I have experienced on any shopify apps!

Plakatbar.no
Norway
Over 1 year using the app
June 18, 2020

Frankie's app is 5x the conversion rate of my store's general conversion rate and the support team were incredibly helpful in getting the app set up and working properly in Klaviyo campaigns when I had some issues. Highly recommended.

FashionLike.Me
United States
Over 1 year using the app
App Cells LLC replied June 23, 2020

Thanks for your review. We're thrilled to hear that Frankie is working so well on your store.

June 23, 2019

We use Frankie to offer personalisation on our web platform. The conversion rate is excellent based on her recommendations to our customers. We appreciate the personal and responsive support from the Frankie team.

twenty-seven names
New Zealand
Over 1 year using the app
App Cells LLC replied June 27, 2019

We're so pleased to hear that your customers are loving Frankie's personalized recommendations and that you're enjoying excellent conversion rates. Thanks for taking the time to leave a review.

June 19, 2020

This is one of the best apps I have installed on my store so far :) It has some really cool features! Thank you so much!

Princess Tara
Bosnia & Herzegovina
11 months using the app
App Cells LLC replied June 23, 2020

Thank you for your review. We love helping merchants improve their results!

Edited March 25, 2020

Works very well, speed is very good and it syncs with all my apps even email
marketing! Love this app

Sportzzheads Athletic Apparel
United States
10 months using the app
App Cells LLC replied March 25, 2020

Thanks for taking the time to post a review - we really appreciate it. It's great to hear that Frankie is working so well for you. We look forward to continuing to support you as a customer.

Edited September 2, 2020

I was looking for a new recommendation app for my store and Frankie ticked all the boxes. I decided to give it a shot and was gladly surprised with the prompt and professional support as well as how intuitive the app dashboard is. I can highly recommend this app!

ChokeSports
United States
8 months using the app
App Cells LLC replied January 29, 2020

Hi JP, thanks for sharing your own personal recommendation of Frankie and for posting the positive review! We love the fact that you're making use of our Klaviyo-Frankie integration. Great to be supporting your business.

June 27, 2019

We've found great results with Frankie. Really happy with the app! The personalised recommendations have been really great for our customers.

BLACKBOXBOUTIQUE
New Zealand
7 months using the app
App Cells LLC replied June 28, 2019

Very happy to be helping your customers find what they're looking for with Frankie's personalized recommendations. Thanks for taking the time to post a review.

May 21, 2020

Frankie’s product recommendations are a very effective addition to DecoratorsBest. The product recommendations are excellent and have produced outstanding conversions. Previously we tried other companies’ recommendations which had never had good results.

I can’t say enough about working closely with Hiplee’s team to produce the desired recommendations. They are extremely knowledgeable, reliable, and can think outside the box to achieve a superior level of excellence. I look forward to working with them again on future projects that will help grow DecoratorsBest.

DecoratorsBest
United States
7 months using the app
App Cells LLC replied June 23, 2020

It's been a pleasure working with you to provide your customers with the quality recommendations you've always wanted. Thank you for the great review.

September 17, 2019

I tried several up-sell apps, and keep Frankie only. It looks good, easy to implement, and make me sell more from day 1. Every online store need an AI salesman inside, give Frankie a shot.

語時設計
Taiwan
6 months using the app