FreeAgent , 8 reviews

Overall rating
1.5
Counts per rating level
  • 13% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 63% of ratings are 1 stars
May 7, 2023

It has regularly stopped working over the last year and then takes time for Codat to apply a 'patch'. FreeAgent support recommend disconnecting and doing it all manually. This is a major issue for our business. I would recommend not using FreeAgent if you are with Shopify.

Eleven Loves
United Kingdom
Almost 3 years using the app
August 10, 2023

Total waste of time going round and round in circles with new error messages each time trying to sync with freeagent.

I give up!!!

Re—Frame
United Kingdom
3 days using the app
August 15, 2023

Couldn't install, 404 not found error page. Not impressed as this is advertised as an integration on the FreeAgent website.

Uckers.com Shop
United Kingdom
4 minutes using the app
January 22, 2023

It might be free, but it also brings no value to Shopify. I've tried using this app to no avail, which might also reflect why the app appears to come and go from the Shopify store.

I would say avoid at all costs, but there is no cost except for access to your sales data.

Spoilt Kitty
United Kingdom
About 2 months using the app
November 14, 2020

I really love FreeAgent and the fact the integration with Shopify is free can save a lot of money for a new business like us at rudeoffensive.com. There were a fair few teething problems to start with but FreeAgent's support has been amazing. Now all the original issues I had have been resolved I'd definitely recommend to anyone to give FreeAgent a try

Rude Offensive
United Kingdom
Over 1 year using the app
July 12, 2020

I really like FreeAgent as an accounts package and use it on several other business ventures. I was therefore really pleased to see there was an interface to Shopify for my latest venture, however after nearly a month trying to get this working reliably with FreeAgent Support and the developers Codat I have had to throw the towel in on this one. I've reverted to manual updates for now and when that gets too much of a burden I will have to look for another accounts package that can interface well with Shopify. Such a shame but from my experience I would have to have this is an avoid.

Plugin Trading Post
United Kingdom
About 1 month using the app
March 1, 2023

It used to work, now it doesn't. There is no way to reconnect it to your FreeAgent account. Not even deleting and reinstalling it works.

B-eco-me
United Kingdom
9 months using the app
December 17, 2022

error when trying to install. i installed this once before and unistalled now it no longer works.

Rocksolid Audio
United Kingdom
3 months using the app