Freighty ‑ Delivery Insurance

Freighty ‑ Delivery Insurance

by Freighty

One-Click Delivery Insurance, Increase Conversions

3.7 of 5 stars(4 reviews)

Increase Conversions

Freighty provides a new level of trust for your store. Freighty can reduce cart abandonment and increase your stores conversion rate.

Cover Delivery Losses

We handle all customer claims without your involvement! This keeps your customers happy and money in your pocket.

Earn Commission

Freighty is FREE for you and you EARN COMMISSION on every insurance policy sold! Insurance is offered at a fraction of the cart total value.

About Freighty ‑ Delivery Insurance

FREE Delivery Insurance For You

Freighty is a Shopify App that provides Delivery Insurance to your customers at checkout. Underwritten by Chubb - the world’s largest publicly traded property and casualty insurance company - Freighty provides insurance to your customers at checkout helping you to increase conversions, reduce delivery losses and earn policy commissions - for FREE. Save time and reduce headaches for you & your customers, while improving their brand experience. It’s the ultimate win-win and you can install it for free in just 30 seconds.

How Freighty works

It’s a simple 4 step process:

  1. Install Freighty for Shopify by clicking here.
  2. At checkout, customers choose to add Freighty delivery insurance to their order.
  3. The policy is issued & customers receive an email/SMS with their policy & details.
  4. When necessary, customers file a claim & Freighty handles the whole process. Approved claims are usually paid out within 48 hours.

Happier Customers

Freighty gives your customers confidence about their order, making them free to enjoy a great brand experience. Knowing their order is covered for loss or damage during delivery will build trust for purchases and increase conversions.

Will it affect how my store looks?

We support every Shopify theme. Also, you can customize Freighty to match the look and feel of your shop!

Earn commissions

Get more revenue by earning commission from every single insurance policy bought by your customers. It’s a true win-win for you & your customers!

What happens if there is an issue with delivery?

Once ordered, Insured customers receive an email/SMS that includes their policy details, plus instructions on how to make a claim. The claims process is simple, online and available 24/7.

Who is the insurance provider?

The insurance is underwritten by Chubb Insurance Australia Limited, Australian Financial Services Licence 239687. Chubb is the world’s largest publicly traded property and casualty insurer. Chubb, via acquisitions by its predecessor companies, has been present in Australia for almost 100 years. Insure The Purchase Pty Ltd (ACN 629 898 013) (T/A Freighty) is an authorised representative (AR number 001269732) of BMS Risk Solutions Pty Ltd (AFSL 461594, ABN 45 161 187 980) (BMS). Freighty Shipment Insurance is issued by Freighty under a binder agreement with Chubb Insurance Australia (ABN 23 001 642 020, AFSL 239687). Freighty provides general advice only. Freighty acts as an agent of the insurer & not as agent for any customers or insured in issuing this insurance. Merchants act as a Distributor of BMS & will receive a commission from BMS for each insurance policy placed. Consider the Product Disclosure Statement & Financial Services Guide before making any decisions.

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External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.


3.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    25% of ratings are 1 stars

Most recent reviews


Having been frustrated with the lack of insurance coverage offered by a popular carbon neutral courier service and many lost packages; this service is a god send and takes the responsibility away from us. Very happy with the product thus far.

Oz Fur Kids

USERS BEWARE! Have removed this App from my website. Communication poor. Can't get tax invoices and after asking many times & finally getting an email containing tax invoices they were all wrong! Contacted them again and no response. What would they be like with customers who take out insurance??? Not worth the risk of losing customers. Unprofessional.

Developer reply

May 21, 2020

Hi Oz Fur Kids,

We're really sorry we missed your messages and have contacted you directly.

We are working to accomodate your needs within the next week so that the Freighty offering can be optional depending on where you would like it to appear.

Kind Regards,
The Freighty Team.

Caravan Cover Shop

Love how this app looks and integrates within my site, it will no doubt add another layer of trust to prospective Customers.

The ability to earn commission amounts when Customers purchase insurance is a bonus.

I tested out Support and received a lightning-fast and courteous reply.

There's nothing not to love here - thanks. Very happy to have this on my site.