Freshmarketer: Email & SMS
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About this app
Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.
With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app. With your Shopify data in one place, we help you build long-lasting customer relationships.
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Engage with buyers across email, WhatsApp, SMS, chat, and social media
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Sync all historical data from Shopify to contextually engage with customers
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Choose from pre-built e-commerce templates for multichannel marketing campaigns
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Automate social media posts on Instagram and Facebook to drive engagement
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Bring customer queries from channels into one inbox for contextual support
Pricing
21-day free trialExternal charges may be billed by Freshworks separately from your Shopify invoice. Learn more
Free forever
Free to install
10,000 marketing contacts worth $200 FREE
- Contact & List management
- Email campaigns
- Live chat
- Forms and website tracking
Growth
$19/month
12,000 marketing contacts FREE. Upgrade as you grow.
- Multichannel engagement (WhatsApp, SMS, email, chat & social)
- Shopify playbooks
- Event-based segments
- 1 Messaging Agent License FREE
Free forever
Free to install
10,000 marketing contacts worth $200 FREE
- Contact & List management
- Email campaigns
- Live chat
- Forms and website tracking
Growth
$19/month
12,000 marketing contacts FREE. Upgrade as you grow.
- Multichannel engagement (WhatsApp, SMS, email, chat & social)
- Shopify playbooks
- Event-based segments
- 1 Messaging Agent License FREE
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
20 reviews
We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.
have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.
The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended
very bad support... they "pass you on" to a technical specialist who never respond. slows down your site massively too
Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.
Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.
I have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.
The ability to segment and tag customers has been particularly useful, as it allows me to customize my communications and better understand the needs and preferences of my audience.
Overall, Freshmarketer's CRM has greatly improved my ability to manage customer relationships and drive business growth. I highly recommend it to anyone in need of a powerful, yet easy-to-use CRM solution.
About this app
Built by Freshworks
About Freshworks
4.6 average rating
1 year building apps for the Shopify App Store
Global Infocity, Block B, 40 MGR Road, Chennai, Chennai, TN, 600096, IN
Support
Send a messagecrm-support@freshworks.com
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