Freshmarketer: Email & SMS

Freshmarketer: Email & SMS

Free plan available. Free trial available.
Rating (4.6)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

March 29, 2022

Languages

English

Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.

With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app. With your Shopify data in one place, we help you build long-lasting customer relationships.

With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app. With your Shopify data in one place, we help you build long-lasting customer relationships. more
  • Engage with buyers across email, WhatsApp, SMS, chat, and social media
  • Sync all historical data from Shopify to contextually engage with customers
  • Choose from pre-built e-commerce templates for multichannel marketing campaigns
  • Automate social media posts on Instagram and Facebook to drive engagement
  • Bring customer queries from channels into one inbox for contextual support

Email marketing features

  • Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Forms, Landing pages, Newsletters, Price drop emails, Product recommendations, Product reviews, Promotions, SMS campaigns, Social media, Subscriptions, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: AI generation, Analytics, Automations, Custom code, Editor tool, Email capture list, Email domains, Import and export, Insights and tips, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Triggers and rules

Pricing

External charges may be billed by Freshworks separately from your Shopify invoice. Learn more

Free forever

Free

  • Contact & List management
  • Email campaigns
  • Live chat
  • Forms and website tracking

Enterprise

$15 / month

  • AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)
  • Shopify playbooks
  • Event-based segments
  • Automated journeys

21-day free trial

Free forever

Free

  • Contact & List management
  • Email campaigns
  • Live chat
  • Forms and website tracking

Enterprise

$15 / month

  • AI-powered multichannel engagement (WhatsApp, SMS, email, chat & social)
  • Shopify playbooks
  • Event-based segments
  • Automated journeys

21-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

20 reviews

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 26, 2023

have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.
The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended

SPARIFY
India
6 months using the app
June 19, 2023

Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.

Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.

Kushal's Fashion Jewellery
India
About 1 year using the app
July 29, 2023

We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.

Maisha Lifestyle
India
About 2 months using the app
Edited May 23, 2023

After a little bit of an unsure start I can honestly say that I'm really pleased with Freshmarketer. Nice interface and really good customer support and onboarding. I've had a dedicated person helping me with the baby steps, thanks alot Dhanashekar..

steve

Talon Gear
United Kingdom
27 days using the app
July 24, 2023

very bad support... they "pass you on" to a technical specialist who never respond. slows down your site massively too

Memorial Stories
United Kingdom
21 days using the app

About this app

Launched

March 29, 2022

Languages

English

Built by Freshworks

About Freshworks

4.6 average rating

2 years building apps for the Shopify App Store

Global Infocity, Block B, 40 MGR Road, Chennai, Chennai, TN, 600096, IN

Support

Send a message

crm-support@freshworks.com

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