Fship

I had excellent relationship and service with Harsh who is our RM with FShip. Like all other service providers, FShip also has its issues as they are dependant on courier agencies who are not perfect. But Harsh makes a big difference. He takes initiative anD steps to ensure problems are solved.
Very happy with the service

BEST Shipping aggregator so far . best in the work very good service and promised delivery on time. user friendly dashboard . Using Fship for more than 3 years .

We have experienced everything that could possibly go wrong while availing their services — delayed shipments, misrouted parcels, irate customers, and utterly clueless managers. Every interaction has been a lesson in frustration.

If you and your customers wish to endure unending inconvenience, pain, and anguish, then by all means, choose them. Otherwise, steer clear for your own sanity.

I recently started using FShip, and I’m genuinely impressed with their service. The platform is easy to use, the support team responds quickly, and shipping updates are always accurate. My orders were picked up and delivered on time without any issues.

Compared to other courier solutions, FShip offers better reliability, smoother tracking, and overall faster service. It has definitely made my logistics work much easier. Highly recommended for anyone looking for a dependable shipping partner!

Good service and support team. Quick problem solve

I had the worst experience with FShip Courier. Instead of focusing on genuine delivery, their team seems determined to RTO (Return to Origin) as many orders as possible. My RTO rate with them shot up to 70%, which is absolutely unacceptable for any delivery partner.

On investigating — by personally calling each customer with an RTO order — I found out they didn’t even attempt delivery! Customers repeatedly said they never received a single call from the delivery boy. Even after I initiated reattempts as soon as I got the first NDR (Non-Delivery Report), my orders were never reattempted and were directly marked as RTO. This is a clear sign of neglect and poor service.

Do NOT use FShip Courier.
They make lots of promises which they will never keep. If you want to lose money and customers, go ahead and choose FShip. Otherwise, save yourself from this frustration and look for a more reliable courier partner.

Fship has made my shipping process much easier. The flat-rate pricing model is very helpful in keeping my costs predictable, and the dashboard is simple to use even with bulk orders. Pickups are usually on time, and deliveries reach customers without much delay. I also like the seamless Shopify integration which saves me a lot of effort. Overall, I’m happy with the service and would recommend Fship to other e-commerce sellers.

if you are looking for shipping highly recommend to go with them . great tech and excellent support team. Also like other couiers they wont put fake discrepancies.

Overall good.

Can improve vendor support and panel functionality.

Also mesagging of tracking ids to customer- can be improved.

We’ve been using the FShip platform for over a year now, and it’s been excellent. Our key account manager has been especially supportive, promptly resolving any challenges we face. Highly recommend!