Reviews (32)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 25, 2025

We couldn't get the app to work right. Reached out multiple times to support because the balls on the games wouldn't show up on the widget for us. Last heard from them and as told 3 days ago this: Welcome! My name is Tom I hope you are doing well.

I apologize that the issue hasn't been resolved yet. Please rest assured that your ticket is important for us. I will keep you updated promptly as soon as it is addressed. Thank you for your understanding and patience.

Best regards,
Support Team

Still nothing more from them. Not even an update in 3 days! Really disappointed as they have pretty good reviews but I sure didn't have luck. App didn't work and support was not helpful.

My advise, businesses will not wait days for support to get your app working. Hours and maybe a day but not pushing a week to get something working. There are a million apps on Shopify so if you fail a business they will just move on to another app that actually works for them.

Really bummed wanted to use this app but can't pay for something that doesn't work and they don't support. Uninstalling it and will move on to another app that work and has support.

Me n Mommy To Be
United States
5 days using the app
GoodApps replied May 26, 2025

Thank you for reaching out and sharing your experience.

Our technical team carefully reviewed the issue on your store and found that third-party applications were interfering with the proper functionality of our app. This kind of conflict can sometimes prevent key features.
Should you decide to give the app another try, our support specialists will be happy to assist you every step of the way to ensure everything runs smoothly.

Thank you again for your feedback.

April 2, 2025

This app can get customers easily. Also great customer service!Good job!

Moprofun
China
14 days using the app
GoodApps replied May 29, 2025

Thanks for taking the time to share your experience! We’re always here if you need us again.

Best regards,

The GoodApps Team.

November 5, 2024

Abbastanza facile da settare. E' gratis e funziona bene allo scopo di acquisire contatti. Mancano alcune funzioni che sarebbero utili.

Vanilla Nail Studio
Italy
11 days using the app
GoodApps replied May 29, 2025

Grazie! Siamo lieti di sapere che l'app soddisfa le tue aspettative. Non esitare a contattarci con i tuoi suggerimenti!

Cordiali saluti,

il team di GoodApps.

January 7, 2025

The app is very user-friendly and offers great opportunities to set up effective campaigns. Customer support is quick and easy to work with—thank you Anne!

Docs2Day
United States
About 23 hours using the app
GoodApps replied May 29, 2025

Thank you! It's great to know both our app and customer service have been up to your expectations.

Best regards,

The GoodApps Team.

December 22, 2024

Pretty straightforward to install and intuitive to customise. Just testing on a few product pages but I like the added engagement this app should provide - and it's free! Well done.

Pobjoy Diamonds
United Kingdom
2 days using the app
GoodApps replied May 29, 2025

Thanks for the positive feedback! We're glad to know the app is meeting your expectations, and we're here if you ever need anything.

Best regards,

The GoodApps Team.

November 14, 2024

Anne was super helpful. She helped me save a customer. I know I was extremely grateful to have a human to speak with that understood what I needed

3 Pink Flamingos Boutique
United States
13 days using the app
GoodApps replied May 29, 2025

We’re thrilled to hear our support team could assist you — thank you for your thoughtful review!

Best regards,

The GoodApps Team.

July 31, 2024

I'm surprised that it's free now, which should be the initial operation strategy.
In any case, this is a very good spin wheel software, with clear and simple logic, ready to use out of the box, highly recommended.

Suggestion: It would be better if the settings page could be moved to the Shopify server.

HUEPAR US
United Kingdom
About 1 hour using the app
GoodApps replied May 29, 2025

Thanks a lot for your feedback! Knowing that our work is making a difference keeps us motivated. Thanks for the suggestion!

Best regards,

The GoodApps Team.

October 22, 2024

I love this product. It is crazy that they offer it for free.

The games still allow for great website performance + everything is customizable!

Bling del Barrio
United Kingdom
10 days using the app
GoodApps replied May 29, 2025

Your feedback is very valuable. Thank you for taking the time to share it!

Best regards,

The GoodApps Team.

October 28, 2024

I recommend this app if you want something different than the wheel that everyone else has. Plus, it's very customizable! The colors, placement, size, everything. Check it out!

Lunacy Deals & Designs
Canada
About 2 hours using the app
GoodApps replied May 29, 2025

We're happy to receive your review — thank you! It's great to know that our app is making a real impact on your store. We’re continuously working to improve, so feel free to reach out with any ideas or questions.

Best regards,

The GoodApps Team

November 14, 2024

Excellent customer service provided by Emily.

VikingTreat
United Kingdom
About 1 month using the app
GoodApps replied May 29, 2025

Thank you! It's great to know our customer service has been up to your expectations.

Best regards,

The GoodApps Team.