Garrio Support & Sales Team

Garrio Support & Sales Team

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
Garrio, Inc.

AI + human support to answer questions & up-sell 24/7 right in your inbox or on your site with chat.

Your complete customer experience team. Garrio combines AI agents with human experts to handle every customer interaction—from 'Where's my order?' to complex inquiries. Built specifically for growing Shopify brands, our team learns your products, policies, and voice to deliver on-brand responses that convert browsers into buyers. Start with 250 free interactions and scale seamlessly as you grow. Join all of the founders who've reclaimed their time while increasing revenue with Garrio.

Your complete customer experience team. Garrio combines AI agents with human experts to handle every customer interaction—from 'Where's my order?' to complex inquiries. Built specifically for growing Shopify brands, our team learns your products, policies, and voice to deliver on-brand responses that convert browsers into buyers. Start with 250 free interactions and scale seamlessly as you grow. Join all of the founders who've reclaimed their time while increasing revenue with Garrio. more
  • 24/7 AI + human support: Always-on, instant answers for your customers.
  • Industry-smart AI: Understands your niche, from fashion to electronics.
  • 5-minute setup: Get started instantly, no complex configuration needed.
  • Human agents for complex issues: Seamless escalation when AI needs assistance.
  • Learns from every interaction: AI gets smarter with your specific business data.

Languages

English

Works with

  • Checkout
  • Shopify Admin
  • Google Workspaces
  • GMail
  • Google Mail

Pricing

Free Plan

Free

  • 250 chats per month included.
  • Live analytics dashboard tracks key data
  • Live feedback; manage & improve your AI.
  • Industry-tuned LLM answers, no setup req
  • Peer community for tips & fast help.

Starter Plan

$10 / month

10 cents per additional chat

  • Everything in the Free Plan, plus:
  • 100 extra chats to grow with you.
  • Hard cap—never pay more than you want.
  • Adjust your cap for total bill control.

Essentials Plan

$200 / month

$1 per extra chat with human backup.

  • Everything in the Starter Plan, Plus:
  • Human reps handle AI escalations 24/7.
  • 24 hr email SLA; real people every time.
  • Custom AI fine-tuned to your store.
  • Priority email support from our CX team.

Professional Plan

$500 / month

$1 per extra chat with human backup

  • Everything in the Essentials Plan, Plus:
  • Monthly AI refresh keeps answers current
  • Human CX team manages AI for you.
  • Priority response & dedicated CX manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Garrio, Inc..

Developer

Garrio, Inc.

Newport, RI, US

Launched

April 28, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store, Shopify admin

  • View customers

    Browsing behavior or customer data

  • View products

    Inventory, products, or collections

  • View orders

    Draft orders, order fulfillments, all order details, or shipping information

  • View and Sync Discounts

    Discount codes and promotions

  • Edit store analytics

    Pixels

  • Edit your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, theme, or Online Store page content on a path controlled by the app

  • View Shopify admin

    Legal policies

  • View other data

    Reports

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