Garrio: Support & Live Chat
- Pricing
-
Free plan available
- Rating
- 5.0 (1)
- Developer
- Garrio, Inc.
Featured images gallery
Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations
Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install.
- Answer customer questions across live chat, email, and social in one place
- Use AI trained on your products and brand voice to resolve support instantly
- Manage support faster with a unified inbox and ticket workflows
- AI managed knowledge base and FAQ built for you
- Optional managed support if you want Garrio to run support for you
Languages
English
Works with
- Checkout
- Shopify Admin
- GMail
- Google Workspaces
- Judge.me
- Microsoft 365
Categories
Real-time messaging
Automated responses
Channels
Pricing
Free Plan
Free
Features
- 100 AI customer support responses
- Live chat and helpdesk in one inbox
- AI chatbot answers questions instantly
- AI knowledge base and FAQ built for you
- Customer support in chat email & social
- Support tickets and workflows included
- Social media monitoring and responses
- Dead simple and fast setup
Starter Plan
$10 / month
10 cents per additional AI customer support response
Features
- Free customer support plan, plus:
- 100 extra AI support responses included
- Live chat, chatbot, and helpdesk
- Customer support for chat email & social
- Usage-based pricing for full control
- Scale AI customer support as you grow
- Social media monitoring and responses
- Everything in Free customer support plan
Professional Plan
$500 / month
$1 per managed customer support response
Features
- Starter customer support plan, plus:
- Unlimited AI customer support responses
- Live chat, chatbot, and full helpdesk
- 100 managed customer support responses
- Garrio + AI managed knowledge base
- Dedicated account manager for support
- Managed customer support available 24/7
- Social media monitoring and responses
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Garrio is a game changer for Shopify Store Owners! We've had the privilege of being involved as a Beta Customer from the very early days. The developers at Garrio are remarkably responsive to requests for assistance or new features. Love this app!!
Thank you for the review! It’s been great working together and seeing your incredible growth 🚀
-Will
Support
App support provided by Garrio, Inc..
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior, customer data
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View products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, merchant managed fulfillment, all order history, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels, reports
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Edit Online Store
Online Store pages, metaobject definitions, metaobjects, theme, Online Store page content on a path controlled by the app
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View Shopify admin
Legal policies
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