Simplified request management
Easily respond to data requests from one location without the need to download and email data to your customers.
Easy for your customers
Make it convenient for customers to request their personal data from their customer account page.
Secure Data Export
Simple, secure export of customer data in a common, interoperable format (JSON).
About UWP Access
What is GDPR?
GDPR, General Data Protection Regulation, is a new privacy law that gives EU customers more control over their personal data. And, with fines of up to €20 million or 4% of annual revenue, GDPR is simply too important to ignore.
GDPR creates stricter rules on how EU customer data must be handled. Businesses handling personal data for EU customers must have a legally valid reason for doing so, and be able to justify this in simple terms. Meaning more transparency for EU customers, and greater protection of fundamental data protection rights.
In addition, customers have to right to have their data corrected or removed, and can request all personal data be handed over to them. EU customers are protected from having their data collected for one reason and being used for something entirely different.
Why be GDPR compliant?
Online Shopify merchants can’t afford to make mistakes when it comes to guaranteeing they are compliant with this new EU regulation. Apart from the obvious, which is avoiding hefty fines, being GDPR compliant is a great opportunity to gain the trust of EU customers, whilst meeting EU regulations.
GDPR compliance gives you the added advantage over competitors with EU customers, as it increases their confidence in your brand. Showing your EU customers that you care about safeguarding their customer data rights in an increasingly digital world is a great way to gain their trust, and can double up as a legitimate marketing tactic.
How does UWP Access help?
UWP Access simplifies access requests, making it easier for online merchants to handle personal data access request from their customers.
A must-have app for any Shopify store owners with EU customers
Reduces the scope of areas where GDPR applies.
Eliminates having to download and email customers directly.
Provides customers a simple way to request and view their data.
Email notifications sent automatically for all new data requests.
Sends customers a temporary link to download their data.
30 days to respond to requests, after which you'll receive further email notifications.
How does UWP Access work?
UWP Access adds a "request your personal data" widget to your customer account pages
When clicked, customers can provide a reason for requesting their data and submit their request
Confirmation of the request is sent to the customer
The merchant is notified of the data request
The merchant can process the request and email the data to the customer.
For live customer service and a list of FAQs, check out our support page
Pricing 14-day free trial
For all plans higher than Basic Shopify
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
easy to use and makes a complicated issue very easy and manageable
We’ve installed this app to help us with responding to subject access requests and it’s been really helpful. We were struggling to come up with a process to manage them, and meet the 72 hour time frame. It was simple and quick to install and it’s an easy experience for the customer. They can log into their account, click on the access info icon thing, then fill out their email address. Then we instantly get an alert through so we know that a request has come through and we can investigate. The customer then gets an email with a link to download their data securely, which was also another hurdle for us – trying to figure out how to safely send them their data.
Sure, it doesn’t handle the entire SAR needed e.g. other channels and partners that have their info but it gets the ball rolling and handles the part for what Shopify / the web platform hold on the customer. It’s definitely ticked one thing off my list!