Geolocation

Geolocation

by Shopify

Boost global sales with country and language recommendations.

2.3 of 5 stars(164 reviews)

Boost conversion

Get more of your international visitors to make a purchase.

Provide a local experience

Offer visitors a custom shopping experience no matter where you’re located.

Set up quickly

Publish to your online store in minutes. No coding required.


About Geolocation

The Geolocation app lets you recommend the best country and language for your visitors based on their browser preferences and location. These recommendations show up on your online store as a bar or popup, and fit seamlessly with your brand. Your visitors can also change their country and language anytime with selectors, which work with any theme. The country’s home currency is also surfaced in the recommendation and selectors.

Key features

  • Let our visitors select their country and language.
  • Give your visitors personalized recommendations based on the countries/​regions they’ve enabled on their store.
  • Automatically detect and match your online store’s theme colors.
  • Preview before publishing on your online store.

Eligibility requirements

  • You must be selling in multiple languages and in multiple countries/​regions that use Shopify Payments.

Media gallery

Pricing

Free

2.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    24% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    19% of ratings are 3 stars
  • 2 of 5 stars
    10% of ratings are 2 stars
  • 1 of 5 stars
    40% of ratings are 1 stars

Most recent reviews

La Miséto

For some reason, the popup doesn't appear on my site, is there a way i can fix this issue? Or can you help me with that?

Developer reply

October 12, 2021

The app will only provide a pop up recommendation when a customer is visiting from another country that you have enabled in your payments settings. If you are visiting from your home country, there is nothing to recommend since you are in the default location. When I browse from the United States for example, the pop up is working as expected: https://screenshot.click/12-17-qnuit-ct0a8.png

thecookiery.ca

This app was causing our customers in the US to see what they thought was USD pricing even though my page was still recognizing it as "CAD". Manually toggling the currency conversion on our webpage brought our prices down even lower when displayed in USD. I would give zero stars if I could. Edited to add: We did not download the app. It was added to our shop automatically and caused the price problems. Obviously if we knew it would conflict with our current web code, we would not download it on our own.

Developer reply

October 12, 2021

Hi there, unfortunately this problem is not caused by Geolocation. This is because you are not using Shopify's native multi currency solution and all your orders are being processed in CAD: https://screenshot.click/12-22-22w0x-lxixv.png

We would suggest using the native multi currency feature which would avoid this problem, and also will allow your customers to check out in their local currency. Right now you are only offering currencies on your storefront, and everyone is getting switched to CAD at checkout. We would be happy to help you with this.

EMJEES

I really need to be able to disable the popup, please advise me how i can do so. I might have to just delete it altogether.
What are the implications to my store if i delete it?
thanks in advance

Developer reply

October 12, 2021

Hi, you can disable the pop up in the app be deselecting "Show recommendations."