UX Friction, Replay, Heatmap

UX Friction, Replay, Heatmap

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (2)
Developer
Germain UX

Real-time friction detection, insights, replays and automation to best improve conversion.

For us, it’s all about helping our customers boost conversion-no matter what it takes. GermainUX is the only all-in-one digital experience platform that detects any friction in the user experience, explains why it occurs, and provides rich automation to address it. Backed by our exceptional support, it empowers your organization to boost conversion rates instantly—at a fraction of the cost. Since our 2014 go-to-market launch, we’ve achieved 91% customer retention and remain 100% bootstrapped.

For us, it’s all about helping our customers boost conversion-no matter what it takes. GermainUX is the only all-in-one digital experience platform that detects any friction in the user experience, explains why it occurs, and provides rich automation to address it. Backed by our exceptional support, it empowers your organization to boost conversion rates instantly—at a fraction of the cost. Since our 2014 go-to-market launch, we’ve achieved 91% customer retention and remain 100% bootstrapped. more
  • Best Session Replay & Heatmap.
  • Journey Breakdown & Friction Insights.
  • User Feedback.
  • Technology Observability.
  • Customizable Monitoring, Alerting, Automation, Reporting, Dashboarding.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Pixel, Intercom, channeltalk, microsoft, erp, crm

Pricing

Free

Free

  • 100 recorded sessions/month.
  • 5 days data retention.

STARTUP

$49 / month

  • 10000 recorded sessions/month.
  • 30 days data retention.

7-day free trial

SMALL-SIZE

$499 / month

  • 100000 recorded sessions/month.
  • 30 days data retention.
  • All Enterprise features of Germain UX platform (See all pricing options for details)

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 1, 2024

wow! this tool has been helping us improve conversion to some unexpected levels!! At the start, all we did was a 30min call with their support team, we explained them about our business and they took it from there: they configured their tool based on what we cared about and the magic started happening!! that tool has discovered issues we had no idea about, and with a direct impact to our bottom line!! bravo!”)

Catherine Michiels
United States
2 months using the app
July 24, 2024

1. You don't need a tech team to monitor your website performance

Keep your website in optimal condition with Germain’s real-time monitoring solution.

2. Conduct in-depth analysis.

Find out if your online store is performing at 100%.

Germain helps you quantitatively analyze website usability tests that are difficult to judge qualitatively.

3. Swift responses and updates from the staff.

The staff at Germain are extremely friendly, and their feedback on questions is astonishingly quick.

올버즈 | Allbirds
South Korea
4 months using the app

Support

Germain UX can answer any questions you have about UX Friction, Replay, Heatmap.

Developer

Germain UX

201 spear street, suite 1100, San Francisco, CA, 94105, US

Launched

February 6, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Store owner, content providers

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View store data:

Online Store

  • View your Online Store

    Pages on your Online Store

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