AI‑Powered CX & UX

AI‑Powered CX & UX

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (3)
Developer
Germain UX

AI-Powered Platform to Spot & Stop Revenue Roadblocks. The All-in-One E-Com & UX Solution.

GermainUX is an AI-powered digital experience platform that detects frictions before—or immediately after—they impact the customer journey, explains why they occur, and applies intelligent automation to resolve them safely under your organization’s control. Backed by exceptional support, it empowers your team to boost conversion rates instantly—all at a fraction of the cost.

GermainUX is an AI-powered digital experience platform that detects frictions before—or immediately after—they impact the customer journey, explains why they occur, and applies intelligent automation to resolve them safely under your organization’s control. Backed by exceptional support, it empowers your team to boost conversion rates instantly—all at a fraction of the cost. more
  • Eliminate CX Friction & Boost Conversions.
  • Gather Real-time Customer Feedback.
  • Eliminate Frustrating, Dead-End Searches, Ineffective Chats.
  • Make More Effective Decisions With AI-driven Insights.
  • Catch Errors Before Your Customers Do.
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Pixel
  • Intercom
  • channeltalk
  • microsoft
  • erp
  • crm

Pricing

Free

Free

  • 3 monitored users/day.
  • 7 days data retention.

STARTUP

$49 / month

  • 30 monitored users/day.
  • 7 days data retention.

14-day free trial

MID-SIZE

$499 / month

  • 300 monitored users/day.
  • 7 days data retention.
  • All features (AI Automation,..).

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 1, 2024

wow! this tool has been helping us improve conversion to some unexpected levels!! At the start, all we did was a 30min call with their support team, we explained them about our business and they took it from there: they configured their tool based on what we cared about and the magic started happening!! that tool has discovered issues we had no idea about, and with a direct impact to our bottom line!! bravo!”)

Catherine Michiels
United States
2 months using the app
January 15, 2025

Let me just say how impressed I am with the data GermainUX pumps out. Not only is there a lot of data, it is super accurate. The team at Germain are very professional, responsive, attentive, and most importantly give you actionable insights to better optimize your shop. I'm very impressed with this team. Lastly, there goal is to help sellers increase revenue, this company surely sticks to their goals.
Highly recommend to anyone

Pro Air Tools
United States
24 days using the app
July 24, 2024

1. You don't need a tech team to monitor your website performance

Keep your website in optimal condition with Germain’s real-time monitoring solution.

2. Conduct in-depth analysis.

Find out if your online store is performing at 100%.

Germain helps you quantitatively analyze website usability tests that are difficult to judge qualitatively.

3. Swift responses and updates from the staff.

The staff at Germain are extremely friendly, and their feedback on questions is astonishingly quick.

올버즈 | Allbirds
South Korea
4 months using the app

Support

App support provided by Germain UX.

Or visit their support portal

Developer

Germain UX

201 spear street, suite 1100, San Francisco, CA, 94105, US

Launched

February 6, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, orders, store analytics, Online Store

  • View customers

    Browsing behavior

  • View orders

    Draft orders, all order details for the last 60 days, or returns

  • Edit store analytics

    Pixels

  • View your Online Store

    Pages on your Online Store

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