Reviews (100)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of gift wrap options and customization features, which have been reported to boost sales. It's praised for its ease of use, compatibility with different themes, and the ability to add custom notes. Many highlight its affordability and value for money, with some noting an increase in revenue after installation. The customer service team is frequently commended for their quick and helpful responses, and the developers are known for their receptiveness to feedback and swift implementation of changes. Merchants also note that the app doesn't impact store performance, ensuring a smooth shopping experience.

December 7, 2021

Love the app, thanks! Fantastic support. Couldn't manage without it.
We've been using the app for 3 years

עדי בקשי צעיפים
Israel
About 4 years using the app
Edited October 25, 2021

Yet again Soner has been so quick and helpful in customising this app for my store's needs. I have been using it for several years now and find it reliable and an effective way to improve my customer's experience.

For Dignity
Australia
About 4 years using the app
September 5, 2017

Super fast and super efficient support! They even customized a little the app to fit our needs. I strongly recommend this app.

Clerkzdecor
Brazil
Almost 4 years using the app
July 29, 2020

I am so impressed with Gift Wrap Plus! They are very easy to work with, and their customer service is top-notch! Soner is incredible and worked with me to ensure adding our gift wrapping options were seamless and easy to understand for our customers! I highly recommend Gift Wrap Plus!

Ella Claire & Co.
United States
Over 3 years using the app
Edited May 9, 2022

This app does everything we need it to and is pretty no-fuss! Review is for the customer service, as they were super quick to respond and customize the integration as requested. Would recommend to any small businesses who want a lower cost gift wrap app.

December Thieves
United States
About 3 years using the app
November 28, 2020

i've been using this app for quite some time now and i'm fully satisfied. The customer support is just great and really fast. thanks !

La Môme Bijou
France
About 3 years using the app
April 17, 2018

Great app! We immediately received orders that included gift wrapping and provides a great add-on service to our clients. We had a technical issue and I contacted support and the issue was resolved in less than 24 hours. Thank you again!
www.daniquejewelry.com

Danique Jewelry
United States
About 3 years using the app
February 10, 2021

The app is great and the support spectacular. Another app caused a conflict with Gift Wrap Plus and caused it not to work. The support team was able to find the problem and fix it, even though it was another app and tech team that created the problem. Above and beyond. Thank you!

HNINA Gourmet
United States
About 3 years using the app
October 20, 2017

Great app. Super quick support. Does everything I wanted when I installed it. The most important part is that it does not slow down my shop.

Anthoshop
Greece
About 3 years using the app
June 1, 2020

Have had this for a few years, encountered a little issue with the app and Soner jumped on it quick and fixed. Excellent support!

Tokens & Icons
United States
Over 2 years using the app