Reviews (100)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of gift wrap options and customization features, which have been reported to boost sales. It's praised for its ease of use, compatibility with different themes, and the ability to add custom notes. Many highlight its affordability and value for money, with some noting an increase in revenue after installation. The customer service team is frequently commended for their quick and helpful responses, and the developers are known for their receptiveness to feedback and swift implementation of changes. Merchants also note that the app doesn't impact store performance, ensuring a smooth shopping experience.

December 10, 2020

This app is THE BEST gift wrap app on the platform, I promise you will not be disappointed. I received grade a customer support - immediately fast replies! I asked the developer for a change, and it was changed within 24 hours... absolutely incredible. I've been using this app for months now and am always impressed at it's intuitiveness. I see other shops that use a different gift wrap app and none of the others look at integrated, smooth and clean as Gift Wrap Plus does. Also - you get the MOST for your dollar here - other apps are way more expensive and offer LESS features. I am very happy this was the first app I chose for gift wrap - the dashboard makes everything easy to view/edit. Thank you Gift Wrap Plus for all the work you've done for Pazzazed during our busy holiday season - your constant customer support is immensely appreciated and we will be shouting your name from the rooftops for all to know about the amazing work you've done with this app.

Pazzazed
United States
8 months using the app
August 29, 2017

Excellent! Easy to use & setup!

Great value for money

Loungeunderwear
United Kingdom
8 months using the app
November 25, 2017

These guys are great. I have been using fownone year or so! Super valuable app. Just upgraded for the holiday season! I had one small issue and the team fixed it within hours! If you own an Ecommerce retail product store. THIS IS A MUST BUY!

Maine Ly Fish Prints And Mercantile
United States
8 months using the app
November 22, 2021

It's really easy to set up. It's cool that I could upload my own picture on the free plan. I searched for many add on gift wrapping and I'm glad I found this one. Oh, and customer service was the bomb! Fast and helpful.

Ziziphus Skin
Canada
7 months using the app
November 10, 2017

So far so good. A very handy apps to have, especially when you want to offer gift wrapping for holidays shopping. We had a minor glitch when the apps was first installed. I contacted their customer service and got immediate response within a few minutes. The problem was fixed within 30 minutes. Now it's working great. Can't wait to see my customers taking advantage of this apps for their shopping needs! 5 star customer service to the team! www.casouls.com

Ca Souls
United States
7 months using the app
July 13, 2017

Awesome app and awesome support! Exactly what I needed for our gift wrapping options. Thanks so much!

Chronos Boutique
United States
7 months using the app
November 22, 2017

Very good service - fixed problem v quickly

Gracious Made
United Kingdom
7 months using the app
Edited August 21, 2020

Outstanding customer service!! Every Shopify app developer should be this efficient. I liked the app before but after working with Soner on a minor issue I’m completely sold. The problem was solved within a few hours after notifying them and without any issues. Multiply my 5 stars x 10. Well done guys!

Tadpoles and Tiddlers
United States
6 months using the app
July 15, 2022

Very good service and reasonable price. In case something happened to amend, they solved it soon. Thanks a lot!

四季折折 (オンラインストア)
Japan
5 months using the app
January 16, 2018

Good fast and flexible support. Recommend.

Monoset
Ireland
5 months using the app