EG Auto Add to Cart Free Gift
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (663)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through effective upselling and promotions like "Buy X Get Y." They praise its user-friendly setup, seamless Shopify integration, and reliable performance during peak sales periods. The customer support is also highlighted for its quick and helpful service, assisting with customization needs. This app is valued for enhancing the shopping experience and supporting dynamic promotional strategies.
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This app has caused us many many issues. Their glitches often result in not adding a gift or not removing the gift when customers remove products. Caused us having to manually edit lots of orders, wasted lots of our support team time, and the worst part is when we reached out to them, their support is cold and not caring at all, never tried to help resolve their own issues, only blamed us by saying that it's our own theme code that doesn't work and caused conflicts with this app. After changing to another app, all those problems were solved, then we realised that it's this app that doesn't work.
Hi there,
Nathan here the product manager for EG. I have tried reaching out to someone in your team who raised a customer support request a while back but I haven’t heard back from them.
I am disappointed to read about your experience with the app. I have checked through our support records and understand why you feel this way. We have made major improvements to our support flow and added more resources to our support and development teams as we realised it needed improvement. We’d be more than happy to assist in looking into the issue you have faced and look into a possible solution for this hiccup with EG if you’d like to use the app again. We’d love to turn this around and make EG work well for you.
Let me know what you think.
Best regards,
Nathan
Support great until now, haven't used it for a long time though - will update if anything changes about quality of product.
Thanks a lot for your great review! Let us know if you need any assistance with anything. 👍
Great app, works just as needed.
User-friendly and great customer service when you have a question, they answer you right away. Thx you!
This app works great! The developers personally worked on my site to ensure perfect functionality. Thanks again!
Were using this to automatically add free gifts to cart and it works great. It uses the native Shopify Buy X Get Y discount and will set up the discount when configuring the free gift making it easy for staff to manage. It can do a lot more but this is all we need.
Product works as stated and the customer service is good too. Resolve questions very quickly. I have recommended this app to freinds.
Many thanks for your review and for recommending us to your pals! All the best with your upsells! 📈😀
Extremely easy to use app. It has lot of functions and easy to setup. I would highly recommend to anyone who want show their customer free item being auto added to cart.... Also they have good customer service!!
Very helpful support and app works seamlessly
Your review's our jam! EasyGift's driving growth.
Great app that allows you to auto-add the gift to your customer's cart, once the rules you set are met, which always results in a good customer experience. Amazing support, they were very fast at fixing the bug that happened during our Gift with Purchase promotion. Special thanks to Nathan for the help.
Definitely recommend :)
Thank you so much for your review. We're so pleased to hear you like the app and had great service from our support team. 🥳