Reviews (15)

Overall rating
3.7
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 20% of ratings are 1 stars
March 20, 2021

Have been using app now for a little while, really simple to set up and very simple for our customers to use too. Support is excellent, friendly with a very quick response time.

Kate's Kitchen
Ireland
Almost 3 years using the app
May 25, 2022

A very nice app! Has all the features you need. And best of all - they have that best customer service.

All About Kids Odense
Denmark
Almost 3 years using the app
November 26, 2020

I needed a simple way to offer a gift box option to my customers and this app does the job perfectly. Plus it is very easy to use and the support is just amazing!

Ribbonton
Italy
Almost 2 years using the app
March 26, 2021

This is the best, most intuitive gift wrapping I've used -- and I've tried them all. My theme has a lot of customized code, which caused a blip initially, but their dev team adapted the app to my theme. Great app and great service.

Dream Big Printables
United States
9 months using the app
April 4, 2021

We have been with Shopify since it exists. We saw apps that don't work and others that exceed all expectations. GIFTY does exactly what we wanted to achieve. A clean, simple look that is not distracting. Customer service is exceptional, especially if you consider that they answer questions and add codes to a highly customized theme on EASTER Sunday. BTW, our first order after the install used the gift option. That's a 100% success ;-). This app will increase our conversion rate and will most likely pay for itself immediately.
GIFTY did exceed all our expectations.

Laguiole Imports
United States
4 months using the app
January 26, 2021

Great app for gift wrap options. It is very simple to install. The user interface is very successful and easy. It does not require any coding knowledge. It really got ready in 3 minutes. Moreover, new developments are also on the way. It fits the design of your site. I'm excited for future updates!

Frameium - original art on your wall.
Türkiye
4 months using the app
Edited January 6, 2023

It works most of the time where it captures the gift message and gift wrapping, but it's very buggy, often it cuts off a message midway, the dashboard doesn't show any real data (just says no orders yet). Definitely not worth what they charge.

Lulla-Buy
South Africa
Over 1 year using the app
November 27, 2020

The app is easy to install, looks very good, has great features and the support is quick and spot-on! Can only recommend!

Harsányi Pincészet
Hungary
About 2 months using the app
November 3, 2022

Let down badly. App dropped from my account around July when shopify changed to 2.0. Never informed by the team but they continued to charge for months until I noticed I was paying for no service. They offered no charge for the next 3 months but I was so annoyed refused and asked for a refund. Never heard from them again. Crazy really it's a good app but the trust is gone.

Rooms for Rascals
Ireland
Over 1 year using the app
November 16, 2021

I use this app and have problems no one bothers to get back to me with support. I have contacted them 6 times and to no avail

Thanks a Bunch Florist
Australia
8 months using the app