Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and business growth through giveaways. It effectively helps expand email lists, acquire new customers, and increase social media followers. The app is easy to set up, integrates well with Mailchimp and Klaviyo, and supports high-volume operations with customizable features. Merchants also appreciate the reliable performance and responsive, helpful customer support.

June 8, 2022

When I first downloaded the app, I thought it was fine & would do the trick for what I needed it to do. After setting up my first giveaway, I followed the instructions to embed it, but had issues getting it to show up (because I entered an incorrect link).... I panicked because I had just launched it, but it wasn't showing up..... Reached out to customer service thinking it would take at minimum a few hours to get a response, but they responded in minutes! Andrea went above & beyond and helped me make my giveaway look even more branded and made recommendations to make it more successful & help promote it. SO, SO impressed! We're using monthly giveaways to boost traffic, so I'm really happy this app is proving to be a great choice. Thank you!

Unbound Lifestyle Co
United States
About 1 year using the app
April 18, 2022

This app is great and works perfectly for what we need. The customer service is very quick to respond and the staff is knowledgeable to help you out.

Baby Blendy Bottles
United States
About 1 year using the app
July 16, 2021

I used this app for a few giveaways and seemed to have good results but I was frustrated with the lack of metrics provided, specifically I wanted to know how many unique email subscribers it was adding every month. I mentioned my frustration to them and within 2 hours they added this feature to app. Now that is customer service! Will definitely continue to use this app.

Powertac
United States
About 1 year using the app
June 12, 2023

Great App! Recommend if looking for an easy-to-use giveaway app. Simple Plug and Play, and your away.

Reflekt Sabers
United Kingdom
12 months using the app
February 16, 2023

We have ran two giveaways using this APP and we couldn't be happier. It is SUPER easy to use. I would recommend to anyone who is looking to attract new customers using this type of marketing to se this APP!

Dreambox Beauty
United States
11 months using the app
November 6, 2023

brilliant app that takes all the hard work out of creating giveaways, and great customer service

The Home Moment
Ireland
11 months using the app
April 26, 2023

Giveaway Ninja is a great company, they have gone up and beyond helping me as a new retail business. Andrea has helped me get the most out of the app and has helped me in so many other ways beyond what the app offers. I can't say enough of her professionalism and her kindness in helping me, I greatly appreciate her Efforts! She is simply Amazing!

3 SP STYLE
United States
11 months using the app
Edited August 1, 2022

2nd time using this app for our giveaway and this review still stands!! .... Andrea was SUPER helpful when trying to help our organization implement a giveaway onto our Shopify store. He was so patient and went above and beyond with customer service - definitely will recommend this app to anyone looking for a streamlined and easy way to set up a giveaway on their site. Well done, Giveaway Ninja!! Thank you

Sweet Relief Merch Store
United States
10 months using the app
March 16, 2023

This is a great app for running contests with amazing customer support. Andrea helped me with every little detail in getting my first contest up and running. The results so far have been way beyond my expectations. If you're looking for a great way to build your email list by using contests, then this is the app for you.

Montana T-Shirts
United States
9 months using the app
September 28, 2023

We've only recently signed up for this app and haven't had the opportunity to explore its features in depth just yet. However, our initial impression is quite positive, as it appears to be quite user-friendly.

What truly sets this company apart, though, is its exceptional customer service. In a landscape crowded with commendable apps and top-notch customer support, this service stands out in a league of its own. Andrea, in particular, has made an indelible mark with her remarkable assistance. Not only did she expertly guide us through the process of creating our very first campaign from scratch, but she went the extra mile in doing so. To fully appreciate the excellence she brings, one must experience it firsthand.

A heartfelt shoutout and a big thank you to Andrea for brightening our day! We're eagerly looking forward to exploring the app's additional features and what's in store for future developments.

Science & Nature Co.
Canada
9 months using the app