Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and business growth through giveaways. It effectively helps expand email lists, acquire new customers, and increase social media followers. The app is easy to set up, integrates well with Mailchimp and Klaviyo, and supports high-volume operations with customizable features. Merchants also appreciate the reliable performance and responsive, helpful customer support.

July 5, 2022

The support was amazing. They helped me to solve all the things I wanted, and I didn't need to do anything myself. And they also gave me a gift . How cool is that.. Thanks

thekittyplace
United Kingdom
3 months using the app
CrazyRocket replied July 5, 2022

A pleasure to help new brands! Good luck with the promotion :) Best, Andrea

June 1, 2023

I was getting super frustrated as I couldn't get an HTML code to work, so I reached out to customer support and Andrea was the nicest, most patient support person I've ever encountered, and SO helpful! Come to find out, it was my own error that was interfering with the code embedding. I haven't gotten further than that in utilizing the actual app, but I absolutely would recommend Giveaway Ninja ...

Charliebaby Clothing Co.
United States
3 months using the app
May 1, 2023

The best of the giveaway apps i tried that were affordable and do the subscription payments through shopify
The staff are nice and helpful :)

Safe-T-Rex Workwear Pty Ltd
Australia
3 months using the app
January 2, 2024

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

Ninnys Napkins
Canada
3 months using the app
November 20, 2023

Absolutely the easiest app to use, the customer service has been very helpful for me. I am a first-time user and can say it has been great so far!!! Thank you so much!! Jill

Rebel Road Blues
United States
About 2 months using the app
January 30, 2023

Easy to use app and makes running contests so much better. And they have great support. I contacted them with a small issue/request and they got back to me quickly with a solution.

Winding Brook Ranch | Tipsy Totes Gifts | Wine Gifts | Beer Koozies | Wine Totes
United States
About 2 months using the app
January 19, 2024

Nice and reliable customer service.
Helped me out a lot and explained everything very clearly when I had issues.

Thanks Andrea

Sartor
Belgium
About 2 months using the app
Edited October 28, 2023

First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go ...

Huckle Bee Farms LLC
United States
About 2 months using the app
Edited January 6, 2023

I had a huge issue that was resolved by Giveaway Ninja customer support within 2 minutes. I was not expecting that.

Scan My Shirt
Latvia
About 2 months using the app
CrazyRocket replied January 6, 2023

Hey!

I truly appreciate your collaboration with that :)

We understand that giveaways need time to set up and promote, and we are happy to provide you the App free in the ...

October 29, 2023

I went from totally frustrated to crazy excited! Andrea was a huge help and did so much more than I was even looking for. Can't wait to give this giveaway a spin and see how it does. But Andrea, from the Giveaway Ninja app, was absolutely awesome!

Carabella
United States
About 1 month using the app