Alhena: Shopping & Support AI
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Profitably scale your store with AI-driven sales, support, social commerce, and review management.
Alhena AI (formerly Gleen AI) is the #1 AI shopping assistant helping retailers scale profitably through advanced AI solutions like AI Shopping Assistant 🛍️, Omnichannel Support 🌐, Agent Assist 🚀, Social Commerce 📱, and Automated Review Management ⭐. Trusted by leading brands, Alhena delivers up to 3X conversions, 30% higher cart values, and 70%+ support automation, featuring Real-time Store Integration ⚡, Automated Reviews ✅, and consistently on-brand responses 🎯
- Boost Conversions: Alhena AI delivers up to 3X higher conversion rates.
- True Omnichannel: Seamless AI across web, social, chat, voice, email, SMS
- Smooth Human Handoff: Easily escalates complex issues to your live support team.
- Real-Time Integration: Always up-to-date with your store’s inventory, & catalog
- Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.
- Highlights
- Works with the latest themes
Languages
English, Chinese (Simplified), Japanese, Italian, Icelandic, Hindi, Hebrew, French, German, Polish, Romanian, Croatian, Arabic, Azerbaijani, Catalan, Czech, Danish, Welsh, Spanish, Estonian, Finnish, Filipino, Irish, Hungarian, Armenian, Indonesian, Korean, Luxembourgish, Lithuanian, Latvian, Norwegian (Bokmål), Dutch, Norwegian Nynorsk, Norwegian, Portuguese (Brazil), Portuguese (Portugal), Russian, Slovak, Albanian, Serbian, Swedish, Thai, Turkish, Urdu, Uzbek, Vietnamese, and Yiddish
Works with
- Gorgias
- Freshdesk
- Zendesk
- gladly
- Hubspot
- Salesforce
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- Up to 50 conversations per months
- 1500 URLs/documents in knowledge base
- 1 Helpdesk Integration
- 1 support channels
Basic
$99 / month
$0.99 per 30-min conversation above 150 conversations/month
- Unlimited knowledge base URLs and files
- Up to 150 AI conversations per month
- Unlimited Integrations
- Unlimited Support channels
Standard
$299 / month
$0.99 per 30-min conversation above 380 conversations/month
- Up to 380 AI conversations per month
- Unlimited knowledge base URLs and files
- Email support by Alhena Team
Advanced
$499 / month
$0.99 per 30-min conversation above 650 conversations/month
- Up to 650 AI conversations per month
- Premium Analytics
- Whiteglove Onboarding
- 24*7 access to Alhena Support
- Monthly data export
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I would highly recommend this AI Chat app! Ashu is amazing to deal with, he helped make some custom changes for me and has jumped on several calls to help me with various things. You can't go wrong here folks!
Overall, Alhena / Gleen is a good chatbot : it provides answers quickly, in a good readable format. It is easy to answer chats, it is easy to train the chatbot. Everything is straight to the point.
We had to contact customer support regarding a small issue. Alhena customer support really helped us quickly. Their customer support is very effective!
Thank you so much for sharing your experience! We’re delighted that you find our AI for ecommerce solution easy to use and train.
Our goal is to deliver a shopping AI that provides quick, straightforward answers so you can focus on growing your business. It’s also wonderful to hear that our AI for customer support was effective in resolving your issue promptly. We appreciate your feedback and look forward to continuing to support your success!
This AI is not like the usual, it will memorize your store and answer customer questions based on your actual store. It is very informative and so far I have only had a couple of glitches which I have reached out to the support team and had very helpful friendly staff take care of my issues immediately. Highly recommend trying the free version first if you are a small business.
We truly appreciate your positive review and recommendation. It’s great to know that our shopping AI quickly “memorizes” your store details and offers accurate responses to your customers. We understand that occasional glitches can happen, and we’re glad our team was able to address them right away.
Thank you for highlighting our free version, it’s a great way for small businesses to get started with AI for ecommerce. Please reach out anytime if there’s more we can do to help!
Perfect application!
I use it for my customer service, it is perfect!
Installing is easy, program the bot is ease it is great.
I did not have any experience with ai or program thing but it wasn’t necessary at all.
I use the application for my chat, I used live chat but I switched to this bot because this bot never sleeps, gives quicker and accurate answer then me.
It is the perfect solution, for real try it out!
Thanks for the glowing review! So glad that you love the product. Let us know if you have any suggestions for future enhancements.
Support
App support provided by Gleen AI.
Or visit their support portalResources
Launched
March 8, 2024
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