Overall rating
3.4
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 40% of ratings are 1 stars
April 7, 2024

First and foremost this app is 10/10.

Very easy to use, and apply to your store.

Price: 40.00/month is a great price and for any store that has precious metals this app is a must.

Customer Service: Response time is very quick, the designer of the app is very helpful and listens to what their customers want.

Would I recommend this app: 1000% I would.

Previous ratings of this app, the people using it had no clue what they were doing.

Keep up the great work!!!!

MurseMetals
United States
9 months using the app
Gold Feed Inc. replied April 8, 2024

Why thank you very much. Very kind of you!

August 11, 2023

Have reached out to support numerous times, emailed, called, absolutely no response. The app has not been functioning as usual since the Summer '23 issue of Shopify came out. We also are unable to use the banner function because no one will answer us and there are no instructions on how to enable it

MintedMarket
Canada
9 months using the app
Gold Feed Inc. replied August 17, 2023

Hi there. I have no record of you being a customer and if I search "Minted Market" it seems you have never installed our app. I respond to all emails. If you have a question email info@gold-feed.com. We have many users on our app who use it successfully. You must be the developer. I will reach out to the shop owner directly regarding this review so that I can help.

Edited May 9, 2018

Lots of promises very little support. Overcharged for 4 months, changed to woocommerce. Site advertises that the plugin can be installed in 4 minutes. Was told will be emailed in 2 hours asked 6 hours later, its now 26 hours later and the owner hasn't bothered to reply.

TERRIBLE SUPPORT

Will be posting a review on our site with full email transcripts in the coming days

Swan Bullion
Australia
6 months using the app
Gold Feed Inc. replied May 23, 2022

Hi there. Please watch the video and you will see how easy our app is to use. We have many clients using our app. It would be good if you could give it another try. You can always stop your subscription at anytime by uninstalling the app. We are not able to uninstall the app for you unless we have access to your store.

February 10, 2018

Ben was extremely helpful. Made it a point to follow through. And the app works flawlessly. I highly recommend it.
Thank you Benjamin.

Vergepay
United States
About 2 months using the app
Gold Feed Inc. replied May 23, 2022

Thank you for your kind review!

April 2, 2017

Benjamin has been so incredibly helpful with every question and request for this app. The app integrates into Shopify smoothly and easily. Definitely happy to have gone with it.

G47 Marketplace
United States
About 1 month using the app
Gold Feed Inc. replied May 23, 2022

Thank you for leaving such a kind response.