Reviews (113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective synchronization with Google Merchant Center, improving inventory management and product feed accuracy. It simplifies resolving feed issues and optimizing Google Shopping campaigns, boosting product visibility and sales. The interface is user-friendly, featuring feed filtering, shipping label management, and GTIN resolution. Performance is noted for quick and efficient product data synchronization, and the app is free, enhancing its appeal. Customer support, particularly from team members like Joyce, Anna, and Tracy, is frequently praised for being responsive and helpful.

October 7, 2023

The app definitely didn't work and they never messaged back with any resolve.

Conscious Mind Athletics
United States
1 day using the app
FeedNexa (Omega) replied October 8, 2023

Hello,

Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.

Our support team has just received your request about the app and we are sorry for any inconvenience this issue caused and for keeping you waiting for our response over the weekend.

I've shared your review with the dev team, and we have an agent to contact and check with you via email to support specifically your case. We hope to have another chance to sort things out for you with the last situation with our app.

Please check your email and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.

Best regards,
Omega Team