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2 things stand out for me.
1. The App is very good and easy to use.
2. The customer service, is one of the best iv encountered ( given how most companies don't get back to you, or use AI Bots ). These guys come back to you right away, with a real person. They are super helpful and knowledgeable. I fell so supported with them and a massive shout out to Ajit who has been amazing.
This is by far the best app you will ever install on Shopify. No more running different apps for other platforms to sync products. Simprosys has it all.
What makes this app is the support team behind it. I would give them an extra 5 stars on their own!
I've had great experiences with Simprosys. Their support will find a solution even if you require something that is not included in the app. Highly recommend.
It is a perfect and helpful app for managing your feed for ads and free listing. I like that I can only modify product titles and other attributes in the feed for better search results and don't need to change details on the Shopify store product page.
Also, support is very responsive. Recently, I had a problem related to tax calculation in Google ads, and they resolved it very quickly. It wasn't their fault; rather, it was associated with Shopify markets and how they calculate VAT. I highly recommend this app to anyone who wants to manage ads and free listings.
There are many different settings available, as well as connections to Facebook, Pinterest, and Bing ads.
I just started using this app so I can’t fully comment on it yet. But so far, so good! One thing is for certain, the customer service is ASTOUNDING. Ruchi helped me in getting some things set up and went above and beyond in making sure I got everything set up correctly. I wish all apps had this level of quality and customer care. Something that is sorely missing in this day and age. Two thumbs up from me!
Excellent App. Using on 3 of my websites for not only managing the feed across GMC & FB, but also for conversion tracking.
What really stands out, though, is the outstanding customer service and response time.
Highly recommended
the most helpful and skilled people i couldnt run my business without them
The app is excellent for syncing our catalog with Merchant Center. The customer support is outstanding. We received real-time assistance via chat as we were within their working hours, which is very efficient. Abhishek was incredibly helpful, staying 30 mins past his shift to complete our integration. Nilesh also provided great support with setting up feeds for additional countries and adjusting our current feed. Our feed is now approved by Google. Contrary to any negative claims, their customer support is both reliable and efficient.
Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app.
Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.
Great experience with the team helping clear up Merchant Centre issues. Communication was excellent and what was discussed was fulfilled to 100% accuracy. Would recommend using Simprosys to others for sure.