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The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.
every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.
Great experience with the team helping clear up Merchant Centre issues. Communication was excellent and what was discussed was fulfilled to 100% accuracy. Would recommend using Simprosys to others for sure.
The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.
Great service, always willing to help. Solution is fantastic. Never any issues.
We've been using the Simprosys Google Shopping Feed app for our Shopify store, and it's been a game-changer for our advertising strategy! The app is incredibly user-friendly and makes it so easy to set up and manage our Google Shopping feeds with just a few clicks. It supports multiple feeds, which has allowed us to tailor campaigns for different regions effortlessly.
What really sets Simprosys apart is the amazing customer support. Whenever we've had questions or needed help, their team has been responsive, knowledgeable, and genuinely committed to helping us succeed. They even provided proactive tips to optimize our feed, which helped improve our ad performance and CTR significantly!
This app has made our Google Shopping campaigns much more efficient and impactful. If you're serious about scaling your Google Shopping efforts, Simprosys is a must-have tool. Highly recommended for any e-commerce business looking to drive more sales through Google Shopping!
I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.
The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!
Good app, easy to use.
Ashvin gave me perfect customer help.
Love the App - been using for 2 years for GMC and Bing. Works a lot better than the native apps and support time is superb!
the app is excellent, but the costumer support is beyond amazing. just with a simple click to access the live chat the response time is pretty fast. an the agent (Abhishek Tiwari) is well trained as he did solve my technical query in less then 10 min