Simprosys Google Shopping Feed , 6.065 değerlendirme
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We use the app to list our products in Google Shopping and Microsoft Bing Shopping. The installation and configuration was very easy. Everything is laid out very understandably. Support helped us quickly with our last questions. The products were quickly visible in Google Shopping and Bing in the account.I would like to thank the very friendly team.
Support is unresponsive, Custom Label 0 which clearly shows as being removed doesn't go away. I'm very experienced with the app and re-synced data multiple times. No response for 3 days now and it's still not working.
It's large shop...perhaps not great for larger collections.
After years of using this app, I'm actively looking at other apps and doing this DIY. '
Perhaps they are overwhelmed now
Dear Merchant,
Thank you for sharing your feedback with us. We are sorry to hear that you are facing an issue with the Custom Label 0 attribute submitted in the feed. We understand your frustration and we want to help you fix this problem as soon as possible.
The issue with Custom Label 0 could have been caused by various reasons, such as using multiple feed submission apps or methods to submit your product data feed to your Google Merchant Center account. This could have interfered with the removal of the label from some products. This issue is not related to the size of your shop or the number of your collections.
We have already replied to your previous email on Monday, after the weekend, and tried to explain the cause and the solution to the issue. However, it seems that you did not receive our reply or it went to your spam folder.
We would appreciate it if you could give us another chance to assist you with this issue. We can arrange a Google Meet Call with a screen-sharing facility where we can help you resolve the issue in real-time. Please let us know your thoughts and availability.
We appreciate your patience and cooperation. We hope that this issue will be resolved soon and you will be able to use our app without any problems. We value your feedback and we want to keep you as our loyal customer.
Thank you for choosing our Simprosys Google Shopping Feed app.
Sincerely,
Milan Vaghela
Simprosys InfoMedia
Simprosys' Google Shopping Feed software is a powerful tool that impresses with its diverse functionalities for managing product feeds. The software's user-friendly interface simplifies optimization and customization. What truly stands out is their exceptional customer support, always prompt and helpful. Simprosys is a top choice for anyone seeking efficiency and comprehensive support in managing Google Shopping feeds.
Absolut super! Gibt keine bessere App und der Support von Simran ist unglaublich gut und immer sofort verfügbar! Kann ich jedem nur ans Herz legen der Google connecten will!
está sendo excelente, a equipe de suporte é muito boa
I just installed the app and had difficulties understanding the process. after a few back and forth chats, support call me, so I could share my screen and go through the process together. I have to say this is the first time I received such an outstanding support. Now my multi language feeds are ready.
Great app and service
Not tested it yet, but the customer experience with in particular Nikunj was fantastic, they helped me go through all products requirements, our products feed, and even gave me informations to get my merchant reinstated in literally no time.... speachless.. Wonderful experience, one of the best out there guys, just don't hesitate, they're google shopping guru's hands down.
Great help and answered all my questions
I would like to express my deep gratitude for the exceptional support I received from Taral at Simprosys on Google Shopping Feed. I encountered an issue with the product description, and as I don't fully command the language, I was facing difficulties.
Taral's attention and efficiency were remarkable. He quickly identified the problem in the description, provided clear explanations, and most importantly, resolved the issue effectively. His patience and skill in handling the language nuances were crucial in overcoming the challenges I was facing.
I am extremely pleased with the assistance provided, and without a doubt, I give a positive rating to Simprosys on Google Shopping Feed, thanks to the positive experience provided by Taral.