Simprosys Google Shopping Feed

Really impressed with Simprosys. Their team personally helped me get everything set up and made the process way easier than I expected. Clear communication, quick responses, and they actually know what they’re doing. Highly recommend.

Superb customer support, which together with the app's functionalities, helped me solve lots of merchant centre issues I was unable to solve on my own!

Customer support from Saad was excellent, he was extremely patient while we tested the settings with Google and was able to walk me though and adjust the settings on what was a very complex problem to unravel.

the best client service you will ever have, had a 2h chat felt like the agent was at my desk helping me, always connected responsive and solved all my problemes, conversion tracking and more.

can't recommend more. other app could learn from this one.

Theo
resell-lausanne.ch

Chancal Shukla went the extra mile and sorted out a fantastic workaround that will make a big difference in our google shopping feed. Calm, patient, and understanding too!

For me, this is by far the best app I’ve ever used. Everything works smoothly, and whenever I have a question or need help, the support team responds within minutes , always friendly, patient, and efficient. It really feels like they care about their users and constantly strive to improve the experience.
If you’re hesitating, don’t , this app is a game changer !

The Simprosys Google Shopping Feed app works really well for managing product feeds. It makes uploading and syncing products with Google Shopping much easier. The interface is user-friendly, and it handles categories, product updates, and feed management smoothly. Support is also responsive and helpful whenever issues come up. Overall, it saves a lot of time and keeps everything organized for Google Shopping. Highly recommended!

We’ve been using the Simprosys Google Shopping Feed app for our store, and the experience has been outstanding. The app makes feed management so much easier, and the amount of control it gives you is insane compared to every other solution we tried.

But what really makes this app special is the support team. They answer fast, they know what they're talking about, and they actually solve the problem instead of sending copy-paste replies. We had a very specific technical question about metafields and product titles, and they guided us clearly and professionally even sending us the exact method to achieve what we needed.

The Simprosys app itself is a very useful tool. The customer service in addition to the app is also top notch. I was having trouble with products being marked as limited due to some internal settings, and the service team helped me immediately resolve this. Looking forward to continue using this app and colloborating with their service team whenever needed.

This is necessary part of doing business online and this definitely an app you can use, but it's also the customer support. They walked me through the details of why I kept seeing errors from merchant center. In my case, I had the Google & YouTube channel that was sending conflicting information. Just needed to disable that. Also, category colors are not the same as Google's color field, so Ashvin helped me sort through the process and made sure I knew how to do it myself with screenshots and step by step guidance. The only downside to all this customer service, you have to be online during IST business hours. Not a terrible price for something that can be basically free sales. Good luck, hope this review helps with your decision making.

Update: It's not just Ashvin that is super helpful, there's also Smriti. Spent the time to dig through and figure out why our Meta Product feed was showing many out of stock. We make extensive use of the Shopify Bundle app, so once identified, it was just setting a toggle to get it working. Prior to that she also diagnosed why the google merchant feed was suddenly showing a pricing error on only some items... turn out we had temporarily disabled our product schema app, which was now not reporting any pricing information to compare with the landing page and the feed.