Google Customer Reviews

Name: Google Customer Reviews
Brand: Simprosys InfoMedia
Rating: 4.8 (236 reviews)

$25 one-time charge

Rating (4.8)

Reviews

236

Developer

Simprosys InfoMedia

View demo store

Image represents an app by Simprosys, Google Customer Reviews

Display the Badge with Average Seller Ratings on your Website

Seller Ratings & Product Ratings with your Search & Shopping Ads

Simple 3 Step Process to complete the Technical Integration

About this app

Launched

September 25, 2015

Languages

English

Show seller ratings on search & shopping ads and flaunt Google customer review badge on your store.

The Google Customer Reviews App provides a ready-to-use survey opt-in popup code and gives you an option to automatically insert a customer review badge on your store. The code assists in displaying the survey opt-in popup on thank you page and ask for the customer's consent if they wish to participate in the survey. Later, Google sends survey requests after the shipping duration you specify + a few days (up to 7). Improve your customer service to get more positive feedback.

This Program helps display Seller Ratings on Google Search & Shopping Ads
App helps in providing ready-to-use code for Google Customer Reviews Program
Option to automatically collect Product Ratings by adding a few lines of code
Lifetime app assistance to guide you through any obstacles
Easy to set up, integration can be done within 15 mins

Pricing

$25 one time charge

All charges are billed in USD.

236 reviews

Overall rating

4.8

Counts per rating level

93% of ratings are 5 stars
219
2% of ratings are 4 stars
4
0% of ratings are 3 stars
1
1% of ratings are 2 stars
3
4% of ratings are 1 stars
9

March 29, 2023

App is mostly useless. It installs code google gives you for free. Thats generally fine as its at least supposed to save you the time. However the code that was installed automatically had a bug in it that prevented the popup from working. Therefore had to fix the code and install it myself which defeats the entire purpose. I sent a support ticket before trying to fix it with no response. Out the $ and time as I probably spent more time debugging the issue than just doing it myself from the get-go.

Bootstrap Farmer

United States

Time spent using app: 9 days

Simprosys InfoMedia replied March 29, 2023

Hello,

Apologies for the inconvenience caused to you due to the delay in replying.

We usually strive to reply to our merchants within 24 hours but sometimes, due to a heavy flow of support tickets or limited resources, it may take longer time to respond.

Also, We have already replied to you via your original support ticket. Hope you have got. If you are still facing any issues with the app setup or Google Customer Reviews Program, please reply back to us via the same email.

If you would like we can also arrange a Google Meet call with a screen-sharing facility.

Thank you so much.

Milan Vaghela
Product Lead - Simprosys InfoMedia

March 2, 2023

Wonderful tech support, helped me with installing, troubleshooting, and general information. Highly recommended!

Drinking Well Co.

United States

Time spent using app: Over 5 years

March 2, 2023

We just installed this app. The customer support in getting it up and running was outstanding. The app is too new to assess its effectiveness; however, we use another app by this same company and it is excellent. I expect the same from Google Customer Reviews.

Himelhoch's Department Store

United States

Time spent using app: 2 days

All reviews