Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
$25 /měsíc. 28denní zkušební verze zdarma.
Hodnocení (5,0)
Recenze

Důležité informace

Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky

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  • Použití přímo v prostředí administrátora Shopify

O této aplikaci

Uvedena

17. srpen 2017

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Shopify Flow, Shopify POS, Pokladna, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. více
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
  • Simple set-up: Our intuitive UI and hands-on support team have you covered
  • Unlimited surveys and responses: Collect valuable zero-party customer data
  • Your survey, your way: Fully customizable surveys with zero Grapevine branding

Cena

28denní zkušební verze zdarma

Complete

$25/měsíc

  • Unlimited Survey Responses
  • Unlimited Surveys
  • Online Store, POS, Email Link & Headless Survey Channels
  • Insight Reports
  • Built for Shopify

Complete

$25/měsíc

  • Unlimited Survey Responses
  • Unlimited Surveys
  • Online Store, POS, Email Link & Headless Survey Channels
  • Insight Reports
  • Built for Shopify

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 155

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
27. říjen 2023

I highly recommend this app for the support alone. The app made things very easy to setup... the one issue we ran into was around reporting and the support team worked tirelessly with us to ensure that we had exactly the reporting that we need in both the platform and via custom events in GA. I've never had such positive experience with an app and developer.

Fracture
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Union Works Apps odpověděl 30. říjen 2023

Thanks for the great review, Sean. It's great to see you get such valuable data and insight from your post-purchase attribution survey. We were more than happy to help you implement the GA4 events to allow you to push your survey responses into Google Analytics for more detailed reporting.

26. září 2023

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Union Works Apps odpověděl 28. září 2023

Thanks for the great review Michael! Good to hear that the app has been assisting with your customer insight. It was a pleasure helping to get your NPS survey live and we're here if you need anything else.

28. srpen 2023

Steve Jones rocks! Need something? Just ask! Customers love to tell you where they came from, now you can see what works and whats does not! Now they Even have an “other” option so customers can type in how they found you! This team never fails a win win for all involved! Intuitive, easy, simply priceless! Thx!!!!

Bluefishfinder.com
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Union Works Apps odpověděl 30. srpen 2023

Thank you so much for your very kind review Diane, it's really appreciated. Glad you're finding those free form 'Other' answers useful in your attribution survey. If you need any help with standalone surveys or returning customer surveys... then please just ask!

29. únor 2024

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
Spojené státy
Vývojář Union Works Apps odpověděl 2. březen 2024

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

21. únor 2024

I've been using a competitor app for a while but the price was ridiculous. Grapevine has most major features for a fraction of the cost which makes it a no brainer. Plus, the customer service is on point every single time.

Nuve
Rumunsko
Vývojář Union Works Apps odpověděl 23. únor 2024

Hey Dimitrie, many thanks for the super review. We're pleased to hear that you're happy with our pricing, features and customer service. We're committed to bringing great value to the app and always happy to help.

O této aplikaci

Uvedena

17. srpen 2017

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Shopify Flow, Shopify POS, Pokladna, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Vytvořeno partnerem Union Works Apps

Informace o partnerovi Union Works Apps

Průměrné hodnocení: 5,0

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 7

86-90 Paul Street, London, EC2A 4NE, GB

Podpora

Poslat zprávu

support@grapevine-surveys.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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