Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Cena
$25 /měsíc. Zkušební verze zdarma.
Důležité informace
Použití přímo v prostředí administrátora Shopify
Hodnocení
5,0 (176)

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups více
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Důležité informace
Použití přímo v prostředí administrátora Shopify

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Shopify Flow, Shopify POS, Pokladna, Zákaznické účty, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Cena

Complete

$25 / měsíc

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

14denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (176)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
21. listopad 2024

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
Spojené království
Doba používání aplikace: Asi 4 roky
Vývojář Union Works Apps odpověděl 23. listopad 2024

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

15. listopad 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Union Works Apps odpověděl 18. listopad 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

8. listopad 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Union Works Apps odpověděl 11. listopad 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

4. září 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Union Works Apps odpověděl 5. září 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

1. listopad 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Union Works Apps odpověděl 2. listopad 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

Podpora

Partner Union Works Apps může zodpovědět všechny otázky k aplikaci Grapevine Post Purchase Survey.

Vývojář

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Uvedena

17. srpen 2017 · Protokol změn

Více aplikací jako je tato

5,0 z 5 hvězd Celkový počet recenzí: 360 K dispozici je bezplatný plán
Post-purchase & on-site surveys for attribution, NPS, & more
4,8 z 5 hvězd Celkový počet recenzí: 76 K dispozici je bezplatný plán
Unlock customer insights to improve retention and drive growth
4,9 z 5 hvězd Celkový počet recenzí: 198 Zkušební verze zdarma
Drive sales with post-purchase survey data others can't get!

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