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Transform your store customer experience with Gravio, the intelligent AI-powered customer
Gravio solves multilingual customer support challenges with AI-powered automation that detects customer language preferences and provides instant, accurate responses. The platform reduces support costs through intelligent automation while improving customer satisfaction with faster response times. For merchants, this means serving international customers without hiring multilingual staff, reducing support ticket volume, and building stronger customer relationships.
- Multilingual AI Agents
- Smart Intent Recognition
- Context-Aware Conversations
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Pricing
Starter
Free
- 20 conversations
- Product agent
- Info agent
- Faqs
Small Business
$19 / month
or $190/year and save 17%
- 100 conversations
- Product agent
- Info agent
- Discount
- Faqs
Business
$59 / month
or $590/year and save 17%
- 500 conversations
- Product agent
- Customer info agent
- Discount agent
- Order agent
- Trigger Agent - Smart Re-engagement
- Help desk
Enterprise
$139 / month
or $1,390/year and save 17%
- All In Business plan
- 1000 conversations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (11)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Its ability to recommend products, assist customers in comparing items, and even help find discounts is impressive. Combining AI suggestions with live chat in a single app makes it extremely convenient for enhancing the customer experience. The AI chatbot seems incredibly smart and useful!
The chatbot works smoothly and responds quickly. It can remind customers about their cart when they return to the website, which helps increase upsell opportunities. It also allows customers to track their order status directly in chat, saving a lot of time for the CS team. Simple, efficient, and very practical.
Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!
Support
App support provided by Gravio.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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View customers
Customer data
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Edit products
Inventory, products, product listings, or collections
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Edit orders
All order details for the last 60 days, assigned fulfillment, draft orders, merchant managed fulfillment, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit your Online Store
Metaobject definitions, metaobjects, or theme
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Edit Shopify admin
Files or legal policies
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Edit other data
Locales, locations, Shopify Markets settings, or translations
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