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Answers order, product and stock questions from live store data, and prepares order changes for you.
Guildia is an AI front-desk employee for your store. It answers "where's my order?" from your live orders after checking the customer's order number and email, and checks price and stock at that moment. It also prepares changes: a draft order with a checkout link, an address change or cancellation before shipping, or a return. Each waits for your approval until you choose otherwise; cancellations always need you. Nothing is invented: if it doesn't know, it says so.
- Answers "where's my order?" from live orders, after verifying the customer
- Live prices and stock, by store location — read at the moment of asking
- Prepares draft orders, address changes, cancellations and returns for you
- Each store change waits for your OK by default; cancellations always need you
- Chat on your store; text and phone with your own number. EN, ES, KA
Languages
English
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 conversations a month
- 30 voice minutes a month
- Every feature included
Intern
$29 / month
Features
- 150 conversations a month
- 40 voice minutes a month
- Every feature included
Apprentice
$99 / month
Features
- 500 conversations a month
- 200 voice minutes a month
- Every feature included
Junior
$199 / month
Features
- 1,000 conversations a month
- 500 voice minutes a month
- Every feature included
Mid
$449 / month
Features
- 2,500 conversations a month
- 900 voice minutes a month
- Every feature included
Senior
$899 / month
Features
- 5,000 conversations a month
- 1,800 voice minutes a month
- Every feature included
Lead
$1,799 / month
Features
- 10,000 conversations a month
- 3,600 voice minutes a month
- Every feature included
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by SPIN LLC.
Resources
Launched
October 12, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, draft orders, returns
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View other data
Locations
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