Reviews (37)

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
September 25, 2023

Wish I could give it a zero! Took nearly a year to get approved. Each time I applied, I was denied. I received emails with a reason...photos not the right size. I fixed it and applied again. Turned down again and with no reason. Went on chat and they couldn't tell me why. Was told to apply again. Denied. This went on and on. Finally I checked my app status and out of the blue I was approved. I have sold one item. I sell on Shopify and Faire with no problem. Handshake is a joke!

It's A Wanderful Life Official Brand Store
United States
Over 2 years using the app
July 27, 2023

Yup- 2nd time applying and being turned down in 45 seconds. There is no way you looked at my website. I do not resell anything. Everything on my website can be personalized or customized. Your also the only wholesale platform that has turned me down. Others have sent me emails asking me to join. It took me longer to fill out your form than you gave me the courtesy of a look.

Chicky Chicky Bling Bling, LLC
United States
9 months using the app
July 5, 2023

I meet all of the criteria, but got instantly rejected. I have businesses looking to buy wholesale from my shop and it would be really nice to get them started ASAP. I might have to figure out something else. Kind of a bummer.

Crafty Lady Boutique
United States
6 months using the app
Shopify replied July 6, 2023

Hi there!
Thanks for taking the time to leave a review. My name is Jason with Shopify and I'll take a look at your account to determine what has occurred here. Please look for my upcoming email so I can discuss the specific details with you privately.

Jason | Shopify

August 22, 2023

Same experience as all other reviewers. You'll get declined in 2 minutes even though you qualify on all factors. Don't bother.

BlauKe
United States
Almost 2 years using the app
July 16, 2023

Absolutely no vetting for wholesalers. I clicked "submit application" and IMMEDIATELY received and email that said we were rejected. Do not even bother. You can be fully licensed and operational and they will still reject you. We are the only licensed provider of product in our state and they still reject it.

MoonBow Mushrooms
United States
3 months using the app
Shopify replied July 19, 2023

Hi there,

Thomas here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can.

Thomas | Shopify

September 19, 2023

Immediate rejection....yes, looks like Shopify has some things to work on with this one!

Wild June Co.
United States
About 1 month using the app
August 17, 2023

I agree with all the other reviewers. My "thoroughly reviewed" app was denied in about 2 minutes. What is the point???

Beauty By Francesca
United States
About 2 hours using the app
March 24, 2023

Auto rejected with zero reasons, which seems to be the norm. I was looking forward to this app! Having a reason for rejection would be a nice feature.

Treat Beauty
United States
About 2 years using the app
Shopify replied March 29, 2023

Hi Treat Beauty,
Thanks for taking the time to leave a review on our app. My name is William with the Shopify support team and I'll take a look at your application and message you to discuss the account specific details regarding your request. Please look out for my upcoming email.
William | Marketplaces Support Specialist
Shopify

October 9, 2022

I applied but wasn't approved with no reason given. Tried multiple times. My products fit the criteria.

Scherber
United States
About 2 years using the app
Shopify replied October 13, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

Edited March 1, 2022

They kept sending me the emails to show some low quality backyard joking work. Come on, show me so value to buy, not personal decor stuffs. This is a business and not your habit workshop. With 30+ year experience in fashion business, I can surely believe that the people behind this Handshake has no sense of business, nor fashion. just a group of jokers.

Brangio Italy Handbag Wholesale Company
United States
Almost 2 years using the app
Shopify replied March 3, 2022

Hey there. Sorry to hear about your experience. Thanks for taking the time to share it with us. Handshake is still growing, and we hope to keep adding more categories of products and open to new locations around the world. Feel free to share what you'd like for Handshake to have as a feature and share with our team. -Rio