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Help Scout
- Prijs
-
Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
- Beoordeling
- 4,5 (23)
- Ontwikkelaar
- Help Scout
Galerij met uitgelichte afbeeldingen
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Happy customers, growing business.
Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!
- Work as a team on your email, live chat, and social conversations, in one inbox
- Provide instant answers to FAQs with self-service options
- Leverage AI to help your team respond faster
- View detailed customer and order information alongside every conversation
- Edit, duplicate, cancel and refund orders directly in Help Scout
Bevat onvertaalde tekst
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- HubSpot
- Mailchimp
- Campaign Monitor
- Zapier
- Klaviyo
- Slack
Categorieën
Prijs
Er kunnen door Help Scout externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Free
Gratis
- Unlimited users
- Up to 50 contacts/mo
- Unlimited AI access
- Inbox: all channels
- 1 Docs site
- Help widget
- In-app messages
- Paid upfront annually
Standard
$50 /maand
- For 100 contacts/mo
- 2 inboxes
- 1 Docs site
- In-app messaging
- Beacon help widget
- CSAT ratings
- API and 100+ integrations
- Paid upfront annually
Gratis proefperiode van 15 dagen
Plus
$75 /maand
- For 100 contacts/mo
- 5 inboxes
- 3 Docs sites, restricted access
- Advanced permissions w/ tracking
- Teams
- Custom views
- Paid upfront annually
Gratis proefperiode van 15 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (23)
Smooth integration that doesn't get in the way. That means 5 stars.
We love HelpScout and now our client's order history is on the same page as their support page! Without our client needing to inform us of the order number, for example, Helpscout immediately informs us of the order with the ability to reimburse clients WITHOUT moving to a different tab or page.
Been using Helpscout for almost a decade and it's been awesome. I love its simplicity and how it keeps the communication to our customers just as normal email (no weird ticket numbers and extra stuff tacked on in the header). Also super nice to have Shopify orders directly linked and embedded in the Helpscout conversations. Highly recommend!
Not compatible with Shopify checkout extensibility
Helpscout is a great platform, but their integration with Shopify has a ways to go.
The functionality missing specifically with Shopify is
1) showing customer and order TAGS in the side bar integration area
2) the ability to link to products you sell in your responses.
Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.
Other functionality we know they are ...
Friendly user
Ondersteuning
App-ondersteuning aangeboden door Help Scout.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Ontwikkelaar
Geïntroduceerd
31 maart 2014
Uitgelicht in
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