Recenze (1 336)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
29. prosinec 2017

Great app. Just what i need to have a pro FAQ section. Keep it up.

Freegifts10
Malajsie
Doba používání aplikace: 11 dny
19. duben 2017

Very easy to use app.

I found the structure slightly confusing since it includes three levels of organization. I only needed two, but that is not an option.

There were also not many options for styling on the back end. I had to go in to the theme styles to manually make adjustments.

Otherwise a solid and useful app.

Argyle Sheep
Spojené státy
Doba používání aplikace: 10 dny
14. duben 2017

So far so good, set up is easy, preview looks great!

Boshemia
Spojené státy
Doba používání aplikace: 9 dny
2. únor 2021

The FAQ page is easier to setup and user friendly, I want to give 5 stars for this feature. However, if you wish for Live Chat feature you need to take premium package, and Live Chat helpdesk app is not stable on my page. Sometimes i can't even login for one day. I hope the live chat feature can give notification directly to our mobile device as we are not always in front of our desktop and have to open the app everytime. So I'm deleting the live chat feature but still maintaining the FAQ page now.

ANAABU.CO
Malajsie
Doba používání aplikace: 8 dny
Vývojář Shark Byte, Inc odpověděl 3. únor 2021

First of all, thank you very much for your feedback as it helps us improve our application and services!

We would like to further investigate the issues you have encountered while using our application especially as we have never experienced the problems with login to the app. We have sent you an e-mail requesting a bit more information, so our developer team can take a deeper look. Also, we would like to notify you that our mobile app is in the development and soon should be out for users.
Looking forward to hearing from you!

HelpCenter support team.

2. březen 2017

It is easy to use and provides a good structure for an FAQ page plus the contact form makes it more user friendly for customers.
Yes I would recommend it.
It's hard to rate it because I have never used anything like this before.

Felicity Sewing Patterns
Austrálie
Doba používání aplikace: 7 dny
Datum úprav: 22. březen 2017

Had an issue but was fixed. Is a great app for the price! Can't beat free and easy to use.

Padandquill
Spojené státy
Doba používání aplikace: 5 dny
28. květen 2020

I do not understand why some URLs have the digit one being appended randomly to articles URLs after a while. Uninstalling if I cannot rely on URLs to articles being static. This digit is being added randomly as far as I can tell.

Trovelle
Spojené státy
Doba používání aplikace: Asi 21 hodinami
16. únor 2020

Un trabajo fenomenal de verdad, no pernsé que seria tan sencillo publica un FAQ.
Gracias a todo el equipo

UNCCORG STORE
Španělsko
Doba používání aplikace: Asi 11 hodinami
Datum úprav: 8. únor 2020

A bit too geeky. I mean it is from my experience as I think that like me who knows quite a little about building the websites there are lot of such people. So this is the first choice why we go and find such product as Shopify. The main things are not so easy understandable but nevertheless I am using it and got through.

Can not compare with others as I installed your app because of good youtube video guidance.

Nmiz
Lotyšsko
Doba používání aplikace: 41 minutami
4. duben 2017

I found it really easy to use and very helpful in creating an organised FAQ page, although I would like to be able to customise the page a little bit more such as font, images etc.

Infame Clothing
Austrálie
Doba používání aplikace: 28 minutami