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I high recommend this App! This is an excellent App and a MUST HAVE for all Shopify stores! LOVE it!
Nice easy to use app.Would recommend this app to anyone.If u want a quick way to add Faq s, help center is the one.Thanks
The app isnt performing well, the font does not align with my theme setting and there's no way to fix it. It looks weird on the site.
Updated:The problem was fixed. They contacted me and helped fix the issue quickly. Look nice on my site now!
It is well structured but very buggy! I have informed developers, but nothing has been changed and no updates were received.. Kind start to regret I bought that app.
Hi Michael, thank you for the feedback. We didn't receive your reply by email when we informed about completed fixes on Feb 28. If there's any additional changes need to be made, let us know by email and we'll get all sorted.
Also unhappy from the changes. For my futures shops, I won't use this app as the free features are too limited (1 section please come on) and I dont use any of the premium features. Time to find an alternative...
Thanks for your honest opinion! We appreciate you being our customer as everyone else and is sad that changes makes you unhappy. Please understand that the same as you, we are business. Its nice to give people something valuable for free, but businesses will not survive on good intentions. So now we're offering a PREMIUM version with new features our customers requested. Free version is still there and has all it needs to have a FAQ page on a store.
IMPORTANT that in order to treat our customers fairly we're allowing to make additional categories and sections until 15th of October. You can add as many sections and categories as you wish until then. I hope this transitional period will be helpful to you and if there's any questions, we're looking forward to here from you at support@eoscity.com
Simple and easy to set up, easy user interface. Certainly an app to add to your website, saves the hassle and helps potential customers.
Thanks
Sydneyhifimonavale.com.au
So far very helpful app and very responsive help from Marius.
I would recommend to all to use this app if you want to have a nice FAQ page within an hour or less...
This app is definitely a must-have for every Shopify store! Deserves 5 stars! Plus, it's freeeeee!
This is app is very good. Smooth controls. i really like it and i would recommend people to download it and use it to enhance their store
you have to click too many times to see the answers to the faq / unnecessary sub section! other than thats it's fine and looks okay.
Thanks for your feedback. I've just emailed you that it is possible to disable categories and have a FAQ page of sections and articles only. Please email back at our support channel if you have additional questions. Thanks!