Help Center: AI FAQ Page , 1.327 değerlendirme

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10 Mayıs 2016

Simple and easy to use. Ran into one problem and support-team fixed it in one day. Great job!

Belightful
Finlandiya
Uygulamayı kullanma süresi:4 gün
23 Mayıs 2020

Excellent service! We`ve gone ahead and discontinued the integration and built our own FAQ. Best of luck!

EK2.ca, Inc
Kanada
Uygulamayı kullanma süresi:3 ay
19 Ağustos 2019

This app was free. Then all of a sudden it changes to paid ( unless you want one category) which is useless. They are forcing you to pay the premium for what they offered for free. What a scam. Check and see if your theme has a built-in FAQ. I wouldn't trust this app and highly suggest you don't waste your time. There are plenty of free options out there and who knows they could double this price out of nowhere after you put so much work into building the FAQ page and you're stuck unless you want to spend hours doing it again (which I just did). Not to mention this app is very very basic and not worth a cent.

Untold Time
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
Shark Byte, Inc yanıt 20 Ağustos 2019

Dear Untol Time,

Thank you for your feedback. All Help Center features and FAQ structure that Existing users had before the Premium launch remain them for FREE and customers are informed about that.
We had no intention to push customers to pay for premium services if a customer doesn't need them.
As payable Premium Help Center version was launched with new services, hope you understand, that we as a developers, have to make revenue as any other merchant on Shopify.
You have all possibilities to have the same FAQ page that you had before, unless you uninstall the app and more than 48h passes. Then following Shopify redact policy, all customer data must be deleted from the app.

If you have any additional questions - we'll be glad to help. Please contact us at support@eoscity.com.

Help Center support

26 Şubat 2017

Great concept, but the app is a pain in the ass when trying to simply format and edit your FAQ text.

Chicfem
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
28 Nisan 2017

Just great, and you can't beat free!

Lindaanderson
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
23 Kasım 2016

it's a free app and it works right out of the box. it addresses my needs and doesn't cost a penny. what's not to love?

Crazy Mamas Kitchen
Filipinler
Uygulamayı kullanma süresi:4 gün
16 Mart 2019

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs.

I would suggest adding an option to edit the font size and this app will be perfect!

Fins and Paws
Singapur
Uygulamayı kullanma süresi:4 gün
10 Ağustos 2020

Best app I've used. It helps me to create alot of items on the page and lets my customers know the feedback.
Thanks shopify!

Ionic Bottle
Trinidad ve Tobago
Uygulamayı kullanma süresi:4 gün
22 Temmuz 2019

This is a no-fuss, easy-to-use app that requires absolutely zero coding and doesn't cost a thing. Exactly what I was hoping for.

The Happy Struggling Artist
Güney Afrika
Uygulamayı kullanma süresi:4 gün
19 Temmuz 2018

Awesome app and awesome customer service! Our shopify template as not allowing the app to show properly. HC team quickly responded and had their developers look at the problem and fix it for us in under 24 hours great service! Love the app. Thank you so much!

Thelytestyle
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün