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So Far So Good! Simple and to the point!
I had an installation issue and contacted the HelpCenter support team. From the moment the Trouble Ticket was submitted - to having the problem fixed (backend Shopify login was required)... was just 20 min TOPS! And all of this magic happened at 2:00am PST. I'm pleasantly surprised at the level of support! A+
Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!
Simple & Efficient application. The plus is that customer service is very responsive and efficient as well. All-in-all the best you can get!
Really impressed with this app, its so easy to set up an integrate and looks really professional. Layout is perfect and has search functionality above the question/answer tabs. My site is in Spanish and it was extremely easy to switch everything from English to Spanish. I had one issue with the layout on mobile (small alignment issue and wanted to change something regarding the search) the customer service team were super helpful and resolved it right away. Highly recommend!!!
Good customer support. We have installed this app on three websites. We liked it. We recommend this app.
HelpCenter is a fantastic FAQ page that is actually FREE! Marius has provided a great App that can be configured to your specifications with a little bit of CSS.
The FAQ page is better than most paid Apps without any customization. The setup is easy and intuitive, and if you have any questions, Marius responds to an email. I highly recommend this App!
Works very well. And it's super, super helpful. Thanks
Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app.
We've fully implemented on our Shopify App project www.sellersmith.com
Nice app, very easy to use. support is also great. Check it out at www.straightfromthefarm.com