Değerlendirmeler (1.335)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %87 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %7 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
18 Eylül 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Almanya
Uygulamayı kullanma süresi:3 yıldan fazla
Shark Byte, Inc yanıt 19 Eylül 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

11 Ekim 2024

Very Damer Very Damer

The Rev Cup
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:15 gün
Shark Byte, Inc yanıt 13 Ekim 2024

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

15 Temmuz 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Fransa
Uygulamayı kullanma süresi:3 ay
Shark Byte, Inc yanıt 16 Temmuz 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

16 Eylül 2024

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:30 dakika
Shark Byte, Inc yanıt 17 Eylül 2024

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

7 Haziran 2024

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:30 gün
Shark Byte, Inc yanıt 8 Haziran 2024

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

22 Haziran 2024

Super easy and Reliable

Gym Essential X
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
Shark Byte, Inc yanıt 23 Haziran 2024

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

18 Mayıs 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Almanya
Uygulamayı kullanma süresi:11 ay
Shark Byte, Inc yanıt 19 Mayıs 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

5 Mart 2024

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
Almanya
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Shark Byte, Inc yanıt 8 Mart 2024

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

5 Şubat 2024

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
Birleşik Krallık
Uygulamayı kullanma süresi:6 yıldan fazla
Shark Byte, Inc yanıt 6 Şubat 2024

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

10 Mayıs 2016

Simple and easy to use. Ran into one problem and support-team fixed it in one day. Great job!

Belightful
Finlandiya
Uygulamayı kullanma süresi:Yaklaşık 8 yıl