HelpCenter: AI FAQ+Help Center

HelpCenter: AI FAQ+Help Center

Priser
Gratis att installera. Gratis testversion tillgänglig.
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
4,7 (1 335)

Turn conversations into conversions during BFCM: AI SEO-friendly FAQ builder, live chat, helpdesk

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365. mer
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Must-have app to improve customer service during Black Friday & Christmas sales

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

LangShop, ChatGPT, Facebook Messenger

Redigeringsverktyg

HTML, RTF-redigerare, Dra och släpp-redigerare, AI-generering, Import och export, Anpassad URL, Bilder, Videor, Flera språk, SEO, Översättning

Visningsalternativ

Dragspelsmeny, Flikar, Anpassade mallar, Produktsidor, Sida för vanliga frågor, Sökfält, Snabbsvar, Mobilanpassning, Anpassade teckensnitt och färger, Anpassad CSS

Meddelanden i realtid

Livechatt, Chatt för e-post, Sociala medier, Filuppladdningar, Agentanalys, Kundinsikter

Automatiserade svar

Vanliga frågor (FAQ), Hälsningar, Snabba svar, Orderuppdateringar

Anpassning

Färg och teckensnitt, Chattfönster, Öppettider, Välkomstmeddelanden, Chattknappar, Taggning, Chattuppdrag, Chattflöden, Agent avatar

Priser

Free

Gratis att installera

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQ articles & pre-built templates
  • Customizable FAQs, help widget
  • Livechat, chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /månad

eller $59.99/år och spara 17 %

$0.16 per each additional ticket. Click See all pricing options to see over 45 available features

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • FAQ translation, images
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

Prova gratis i 3 dagar

Standard

$19.99 /månad

eller $199.99/år och spara 17 %

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Basic, and:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • Click See all pricing options to see over 45 available features

Prova gratis i 3 dagar

Advanced

$49.99 /månad

eller $498.96/år och spara 17 %

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Standard, and:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

Prova gratis i 3 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (1 335)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
18 september 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Tyskland
Mer än 3 år användning av appen
Shark Byte, Inc svarade 19 september 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

15 juli 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Frankrike
3 månader användning av appen
Shark Byte, Inc svarade 16 juli 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

16 september 2024

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
USA
30 minuter användning av appen
Shark Byte, Inc svarade 17 september 2024

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

7 juni 2024

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
USA
30 dagar användning av appen
Shark Byte, Inc svarade 8 juni 2024

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

11 oktober 2024

Very Damer Very Damer

The Rev Cup
USA
15 dagar användning av appen
Shark Byte, Inc svarade 13 oktober 2024

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

Support

Shark Byte, Inc kan svara på eventuella frågor du har om HelpCenter: AI FAQ+Help Center.

Utvecklare

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Lansering

8 december 2015 · Ändringslogg

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