Recenze (705)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
18. červen 2023

Always responsive. I may not get full resolution on my issue due to the technical nature of the problem BUT I am always kept updated with how the team are working on the problem. I can't really ask for more than that from the Helpdesk and Chat service. Nice one!

FRAHM Jacket
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 19. červen 2023

Sharing your stories with us is what we love most, Team.

We will make sure to keep up the good work and become even better! 💪 In case there is anything we can additionally do for you, please let us know. Our Customer Support Team is always ready and more than happy to assist. 🤗

16. červen 2023

Have utilized both the Helpdesk and Live Chat for assistance with onboarding new team member. Fantastic turnaround times and solid knowledge-sharing, regardless of the level of (question/feature) difficulty. Keep it up!

Lemon Perfect
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 19. červen 2023

Oh my!

Thank you, 🍋 Perfect Team, for letting us know of your great impression of us. We'll surely be working on keeping the bar high! 🙏

24. březen 2020

Gorgias is the best support platform for businesses running on Shopify. The deep Shopify integrations are an invaluable part of our support process and saves us countless hours a month. Great support as well.

Italic
Spojené státy
Doba používání aplikace: Více než 2 roky
22. listopad 2017

Great app! Does everything we need! Great support too!

Partserv
Spojené státy
Doba používání aplikace: Více než 2 roky
25. říjen 2023

Quick response, lots of helpful information and links provided by operator.

Ourself
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 1. listopad 2023

Thank you for your kind words, Ourself! 🙏

We're delighted to hear that you found our response quick and the information provided was helpful. We know the importance of having a reliable support system and we are glad we meet your expectations! 💛

27. březen 2023

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

MìLà
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 28. březen 2023

We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏

4. srpen 2020

We just moved from Zendesk to Gorgias, the entire set up experience was so easy and quick, Gorgias have been amazing to work with and extremely helpful and responsive. We love using Gorgias so much, it's made our team so much more efficient and focused.

The Beauty Chef USA
Spojené státy
Doba používání aplikace: Asi 2 roky
21. listopad 2017

We were looking for a straightforward solution for our customer service and optimizing our communication with customers and visitors. I was looking at ZenDesk, it seemed really robust, however it was overkill for what we needed and it wasn't very intuitive to be honest, as well as it's integration into Shopify kind of sucks. Gorgias platform was immediately intuitive the moment we installed the app. It's got every feature we were looking for, and displays data from our Shopify store about the customer we are currently interacting with. I'm super impressed with this platform and highly recommend it to anyone looking for a customer service handling solution.

Okholistics
Spojené státy
Doba používání aplikace: Asi 2 roky
25. květen 2023

I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.

Gisou UK
Nizozemsko
Doba používání aplikace: Asi 2 roky
Vývojář Gorgias Inc. odpověděl 25. květen 2023

Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️

24. srpen 2020

Our team had some questions and the Gorgias team was quick to respond and get our questions answered! Highly recommend!

Goodnite Guard
Spojené státy
Doba používání aplikace: Asi 2 roky