Recenze (703)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
12. květen 2020

Gorgias is great! Really helpful CS as well. They have been amazing, especially during COVID19 times.

Moonglow Jewelry
Spojené státy
Doba používání aplikace: Asi 2 roky
8. duben 2020

Friendly, professional and efficient services all the time! Very satisfied with Gorgias and would recommend.

BlackboxMyCar Canada
Kanada
Doba používání aplikace: Asi 2 roky
12. únor 2020

Great service, the guys helped me so much! They went above and beyond to make sure everything was right and I was happy and felt reassured with the concerns I had, very helpful! 10/10

Gullygarms
Spojené království
Doba používání aplikace: Asi 2 roky
4. prosinec 2019

Gorgias has streamlined our communication with customers. Their support is fast efficient as well.

Luxy Hair
Spojené státy
Doba používání aplikace: Asi 2 roky
11. březen 2020

Live chat really reactive. Answered (politely) both to my questions that already had a solution and the ones that will be passed on to dev team. I'm not yet an expert user but Gorgias seems to be already extremely powerful and will continue to update the app with tons of useful features. Keep going on.

Wopilo
Francie
Doba používání aplikace: Asi 2 roky
23. březen 2023

The agents I have interacted with were very knowledgeable and quick with their responses to my requests. Thank you!

KAGED
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Gorgias Inc. odpověděl 25. březen 2023

Thanks a bunch for giving a shout-out to our astounding Support Team! May we continue to provide you with our award-winning service for many years to come. 🤗

12. listopad 2021

Gorgias Customer Service is excellent and their product is super helpful for our customer service agents. Senka answered my questions in a loom video in a timely, super helpful way and we were good to go. Highly recommended.

Austin and Kat
Spojené státy
Doba používání aplikace: Téměř 2 roky
6. srpen 2021

We use this app for about 3 months, and we enjoy it! Our favorite things are the snooze button, we can leave internal notes btw the team and merge tickets so we can have everything organized. Of course, need a few adjustments, however, Gorgias is always improving and the customer service is always ready to help. Great!

Little Lona
Spojené státy
Doba používání aplikace: Téměř 2 roky
24. duben 2023

Such a great team! Their support agents are quick and helpful, as well as our awesome CSM! I definitely appreciate the town hall meetings and how client-focused the whole team is at Gorgias. They're always eager to hear from their clients and always pushing to make the app better for us.

Clare V.
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Gorgias Inc. odpověděl 27. duben 2023

Dear Clare, it’s super-duper amazing to hear that you love Gorgias! This is simply music to our ears. Please feel free to get in touch whenever you need any assistance. We'll always be at your disposal. 🤗

10. listopad 2020

Customer Service has been really great. There have been multiple times I've messaged directly into their chat feature and the rep has spent more than required time to help me. Highly recommend this app.

AXD4
Spojené státy
Doba používání aplikace: Téměř 2 roky