Recenze (703)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
27. prosinec 2021

I recommend using Gorgias for every merchant using Shopify! its is so intuitive and gives many tools so that even if your support team doesnt have a lot of experience Gorgias customer care team - from set up to growth is so helpful!!! and the integration is really easy. Our agents team loves using it as well!

TANAOR – Nano Jewelry
Izrael
Doba používání aplikace: Téměř 2 roky
30. březen 2023

Responsive team, with a robust platform that is regularly updated and enhanced. Gorgias has provided the tools and support our business has needed to continously scale up.

Village Craft & Candle
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář Gorgias Inc. odpověděl 30. březen 2023

Dear Team, we truly appreciate you taking the time to share your impressions about our crew and our platform. We’re truly thrilled to see that we’re making a positive impact. We look forward to having you on board for a long time! 🙏

26. leden 2022

We use this app for our customer service & warranty departments. Pulling in the customer data and historical order data is a real time saver. Customer support is pretty top notch as well. We had prior experience with another ticket software and Gorgias is just better.

Favorite Fishing
Spojené státy
Doba používání aplikace: Více než rokem
10. duben 2023

We are a small online store, but would rate Gorgias very highly. The App works great for our small team, making it easy to work together to swiftly resolve customer issues. Customer support has been excellent from Gorgias both with implementation, which we found quite easy and the ongoing support for when we need help. Rules and Macros have saved us loads of time, and the Self Service help desk is a great help too. Before we used a much cheaper app that did not have the functionality, but didnt have the investment. But we have spent more, but saved more time as we grow. We are glad to have made the move.

TAPP Water (Malta) Ltd
Malta
Doba používání aplikace: Více než rokem
Vývojář Gorgias Inc. odpověděl 10. duben 2023

This is simply music to our ears. It is always a pleasure to learn that our hard work is recognized and appreciated by our customers. 🙏 We are sincerely grateful to you for choosing us in the first place and for sharing your story. Let's keep growing together! 💛 #TAPPHeroes

15. duben 2021

Gorgias is super easy to use and their support is even better! Milan K just helped me with the quickness and explained everything thoroughly. We LOVE Gorgias and you will too! Keep it up guys and gals!

Madson Of America
Spojené státy
Doba používání aplikace: Více než rokem
19. září 2019

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

Reshoevn8r
Spojené státy
Doba používání aplikace: Více než rokem
20. září 2019

Amazing APP!!!! I would recommend this app to ANY TEAM, the support from the team is really great!!!

adogadgets HE
Španělsko
Doba používání aplikace: Více než rokem
Datum úprav: 5. listopad 2021

We have been using Gorgias for close to a year now, and it has been such a great addition to our daily operations. We have been able to build out an entirely new team dedicated to Guest support, using Gorgias as our centralized point of contact. Very user friendly, easy to integrate and install other software that your business uses, and I am very impressed by how much the Gorgias team listen to feedback and take action to always improve their product so that it serves their customers best. Every agent has been beyond helpful, and the ability to book 30 minute consult calls and attend townhall meetings makes you feel valued and supported at all times.

Fig Face
Kanada
Doba používání aplikace: Více než rokem
27. březen 2019

Our support team could not be happier with switching to Gorgias. Not only is it a helpdesk but it also incorporated social media, where most of our customers live. The integration with Shopify makes looking at orders seamless. Setting up the rules can take time, but Chloe, the head of customer success, has literally held our hand through all of it. We would not have survived the holiday rush without Gorgias.

Maverick by Logan Paul
Spojené státy
Doba používání aplikace: Více než rokem
7. červen 2018

Life changing app! We save roughly 4 hours per day now using macros that they helped us create. A bit of time was spent slowly trying it out but I absolutely love it! We use it for email, facebook, & Instagram

Baltic Essentials
Spojené státy
Doba používání aplikace: Více než rokem