Recenze (704)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
17. leden 2022

As always, the support I received this evening was quick, professional and resolved my issue. Thank you Ognjen M.

Riff Raff & Co Sleep Toys
Austrálie
Doba používání aplikace: Asi rokem
20. březen 2020

Gorgias is the BEST helpdesk we've used so far and we've used several other platforms before moving to them. They have the most seamless sync with Shopify (both orders and customer data) and its easy to set up macros and rules. Their internal support team is superb as well!

HERA x HERO
Spojené státy
Doba používání aplikace: Asi rokem
16. duben 2020

Upgrading to Gorgias from another helpdesk was one of the best things we've done. We'll be customers for life!

Beast & Buckle
Spojené státy
Doba používání aplikace: Asi rokem
21. duben 2023

We have been impressed with the easy transition to Gorgias from our previous platform and have been especially appreciative of all of the help from the onboarding teams to get us set up for success quickly!

Rowan, Inc.
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 25. duben 2023

We are delighted to see this review, Team. 🙏 There is nothing more rewarding than to know how satisfied you are both with our platform and our Team. We'll do our best to become even better in the future! 🤗

21. červen 2023

Moving from Zendesk to Gorgias has been the most wonderful experience!

It is so intuitively easy to use and this is so useful when training new staff members who have picked it up so quickly.

It has really transformed our customer service experience for both customers and our team - thank you so much for a fantastic product!!

Natio
Austrálie
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 23. červen 2023

You simply couldn't have made a better choice, right? ✨

We're simply blown away by this phenomenal review! Learning how our platform has been such a game-changer for you and your team is so wondrous.

We'll do our best to keep up that way - to continue to live up to your lovely impression of us. 💛

31. květen 2023

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
Dánsko
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 31. květen 2023

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

13. listopad 2017

Excellent support. Integration was as smooth as it could be, and functionality is very impressive. Solid app, solid company. Highly recommended.

Cks Online
Spojené státy
Doba používání aplikace: Asi rokem
8. červenec 2021

We've been using Gorgias for a year and I am continually impressed with the STELLAR CUSTOMER SUPPORT! Of all of the Shopify Apps we use, Gorgias has the fastest response time and they are very clear and easy to work with.

ZQuiet
Spojené státy
Doba používání aplikace: Asi rokem
5. květen 2020

Great software! Makes chat and support much easier to work with clients. Thank you for the excellent support staff as well!

Total Ink Solutions
Spojené státy
Doba používání aplikace: Asi rokem
10. květen 2017

Great Helpdesk with shipstation integration.

Epare
Spojené státy
Doba používání aplikace: Asi rokem