Gorgias: Helpdesk, Chat & FAQ

I now have virtually my entire tech stack and customer communications run through Gorgias. Amazing App and Highly recommend it!

very good App, Service and Support-Team

Very nice to have app to bring up your customer service to another level and great support, very fast and helpfull

Never miss customer correspondence again. Best service, fast to respond. Would highly recommend them to any store looking for a well-run service that flawlessly integrates with Shopify. Would give them 10 stars if I could.

Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful

I am working with Gorgias app since one year now and love every moment of it. The integration with Shopify, and all of our social media is saving us tons of time. On each ticket you can see the all customer information and loves the fact that you can snooze a ticket either before or after answering it! So if you tell a customer "let me take a look and I will follow with you in couple of day" You can snooze it for ever long you want and it comes back for you to follow with the customer. Wouldn't know how to work without it!

great app, my VA's know how to use it properly and their customer service team were very responsive :)

Gorgias is an absolutely brilliant app loaded with features and time saving functions. The support team is amazing and always helpful. They will help with just about anything. One of the best apps on shopify!

This app really is a lifesaver and it's so easy to use. Your customers will thank you for being that efficient and you'll thank yourself for being on track with everything!

I was able to get quick, responsive and detailed help when it came to adding integrations. Nikola helped SO much !!