Gorgias , Počet recenzí: 694

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
14. srpen 2023

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
Austrálie
Doba používání aplikace: 11 měsíci
Vývojář Gorgias Inc. odpověděl 21. srpen 2023

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏

26. červenec 2023

Marijana was courteous and professional. She responded with detail and explained things in a way I could understand! I very much appreciate excellent service!

Primal Kitchen
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Gorgias Inc. odpověděl 28. červenec 2023

Hi Primal Kitchen Team,
Thank you so much for taking the time to share your lovely feedback about your experience with us! 🌟
Your kind words warm our hearts and brighten our day! We are thrilled to hear that Marijana provided courteous and professional service, going the extra mile to ensure you felt well-informed and at ease. It's our mission to deliver excellence, and it brings us immense joy to know that we succeeded in meeting your expectations. 🍀

21. červen 2023

Moving from Zendesk to Gorgias has been the most wonderful experience!

It is so intuitively easy to use and this is so useful when training new staff members who have picked it up so quickly.

It has really transformed our customer service experience for both customers and our team - thank you so much for a fantastic product!!

Natio
Austrálie
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 23. červen 2023

You simply couldn't have made a better choice, right? ✨

We're simply blown away by this phenomenal review! Learning how our platform has been such a game-changer for you and your team is so wondrous.

We'll do our best to keep up that way - to continue to live up to your lovely impression of us. 💛

7. červenec 2023

It works fine! This is the third helpdesk app I worked with and I’m very pleased. It is deeply integrated with Shopify so you can do a lot from the help desk app, makes it great to work with. Also works fine with the Shopify contact form which was not the case with the earlier helpdesk apps. Great customer support.

Twinkles Dental Jewelry
Švédsko
Doba používání aplikace: 5 měsíci
Vývojář Gorgias Inc. odpověděl 7. červenec 2023

Thank you, team! 🙏

That's exactly what we strive to achieve and we are glad to learn that our efforts are reflecting that. Our Support Team is available 24/7, and they're always ready and more than happy to help with any query you may have. We hope you continue to enjoy Gorgias for many more years to come. 💛

17. srpen 2023

Love Gorgias, user friendly. I wish the old search was still available. All in all love using Gorgias!

Gussi
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 21. srpen 2023

What a pleasure to hear that we are loved that much. Thank you for that! 💜

We'll keep striving to improve in each segment of our service, to keep up with your great impression about us. 🙏

24. květen 2023

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
Austrálie
Doba používání aplikace: 9 měsíci
Vývojář Gorgias Inc. odpověděl 25. květen 2023

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

19. červen 2023

Customer service through Gorgias is very responsive and they always have a solution. They also encourage feedback and I have seen the implementation of feedback given on multiple occasions.

millyandcoup
Austrálie
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 20. červen 2023

That's surely what we're all about - an amazing platform and the Greatest Support Team. Thanks for confirming that we've achieved that, we truly appreciate it. 🤗

12. září 2023

Best tool integrated with Shopify. Their team is agile, delivering multiple quality of life updates upon the time.

Hestiia
Francie
Doba používání aplikace: 5 měsíci
Vývojář Gorgias Inc. odpověděl 18. září 2023

Hi, Hestiia!! Thank you so much for your positive review! 😊 We're thrilled to hear that you find our tool to be the best integrated with Shopify. If you have any suggestions or feedback, please don't hesitate to share. We're here to serve you!

23. srpen 2023

I love Gorgias and the way it makes CX seamless - I've tried multiple other helpdesks and Gorgias has been my absolute fav so far!

Chomps
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Gorgias Inc. odpověděl 25. srpen 2023

Wow, we're absolutely thrilled to hear that you love Gorgias and how it's rocking your customer experience! We totally get that there are many options out there, so it's awesome to be your top pick. Thank you for sharing! 🙌

If you ever want to chat or need anything at all, we're here and ready to help. Keep enjoying Gorgias and that smooth CX flow! 🚀🌟

25. květen 2023

I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.

Gisou UK
Nizozemsko
Doba používání aplikace: Asi 2 roky
Vývojář Gorgias Inc. odpověděl 25. květen 2023

Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️