Recenze (698)

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
8. září 2017

Gorgias is helping us streamline our workflow and make responding to existing customers and new customers faster and easier than ever before. By creating a new "ticket" for each new conversation it helps ensure that our customers correspondence doesn't go left unanswered and is helping us improve our customer service relationships.

On the surface Gorgias is a much improved messaging / email service, but dig a little deeper and you'll see that the Gorgias team has spent a lot of time and effort in developing a platform that has incredibly value tools that can make our jobs easier. A wide range of integrations allow the platform to be expanded to include chat, Facebook messenger, multiple email accounts, phone tickets and much more.

If you are looking for a way to minimize the clutter in your inbox and the numerous other customer service options out there I would take a close look at Gorgias. We're really excited to continue to learn more about this project and support it as it continues to improve on an already great app.

M2s Bikes
Spojené státy
Doba používání aplikace: Více než 6 roky
29. leden 2018

This app is amazing! Very user friendly, with so much capabilities..all in one window. Made our customer service a breeze and gave us the opportunity to provide even better quality of service to our customers. Highly recommended. The install was super easy, and the staff is beyond awesome!

Zero Foxtrot
Spojené státy
Doba používání aplikace: Více než 6 roky
14. květen 2018

We used Desk.com for the last two years and while it was okay, it was certainly nothing exceptional like Gorgias has been. From being able to access, cancel, refund, etc orders right from your inbox to the excellent support, simple usability, and improved efficiency, I would 100% recommend Gorgias. Aasif was particularly helpful in launching our rather unique setup.

Rmid
Spojené státy
Doba používání aplikace: Asi 6 roky
26. březen 2020

as Powerfull and Customizable and you want or as simple and plug and play as you want. and support has always been great

CYSM PRO - Colombia y su Moda Mayoristas
Spojené státy
Doba používání aplikace: Asi 6 roky
7. listopad 2017

We love using Gorgias. It is very seamless to use, beautiful, fast and the customer support is incredible. We were using another customer support platform for a few years and it never changed or improved at all. Gorgias constantly adds new features and integrations.

Sayitwithasock
Spojené státy
Doba používání aplikace: Téměř 6 roky
21. duben 2020

We have been with Gorgias for quite some time now and it has really helped streamline all of our Customer Service into one fantastic system. We have remote workers around the United States and it really keeps things organized. The Shopify integration keeps getting better and better. Thanks for all you do!

DanceWear Corner
Spojené státy
Doba používání aplikace: Téměř 6 roky
9. březen 2020

Great service from Ilija Kostic, really helped us solve the issues we had in record time! Great job guys!

The Frenchie Co.
Spojené státy
Doba používání aplikace: Téměř 6 roky
27. červen 2018

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Mnml 4
Spojené státy
Doba používání aplikace: Téměř 6 roky
12. březen 2018

After having moved from Zendesk to Gorgias, our efficiency in answering tickets, tagging, and improving our customer support in general skyrocketed. Gorgias's UI is intuitive and easy to use, which allowed other team members to onboard without too much time spent training. The integrations with all the apps we use is also a huge plus! Highly recommend giving Gorgias a try!

Bokksu
Spojené státy
Doba používání aplikace: Více než 5 roky
30. červen 2020

The very few times we've needed help or had an issue, the live chat has been speedy, efficient and resolved our issue handily.

porto-vino.com
Spojené státy
Doba používání aplikace: Více než 5 roky