Recenze (698)

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
25. listopad 2021

Very useful! A great to help with streamlining our customer service. They are fast in their replies and we like to work with them for the available integrations.
We love that you can link Shopify products directly in your messages, that is a great upsell tool.
The newly added Help Center is also a great and long-awaited feature.

Perfume Lounge
Nizozemsko
Doba používání aplikace: Více než 4 roky
11. prosinec 2017

Great apps, very well integrated to shopify. I put a 5 even though we can see that still some improvement could be done as the team behind the scene is really helpful and seems very dedicated. I moved out of zendesk and I am pretty happy about it :)

Yourmood
Švýcarsko
Doba používání aplikace: Více než 4 roky
10. květen 2017

Gorgias is a revolutionary helpdesk. It has changed the game for our companies support management team.

Hunter Strine
Creators Label, LLC
CEO

Cashnasty
Spojené státy
Doba používání aplikace: Více než 4 roky
2. březen 2020

Nikola is very patient and kind with me explaining the things that I need in order to resolve the issue. Excellent service!

Fallenyetnotforgotten
Spojené státy
Doba používání aplikace: Více než 4 roky
30. říjen 2019

We recently signed up with this app and love it. It's affordable, easy to use, and the customer service is great. Thanks Gorgias!

Wheel House Designs
Spojené státy
Doba používání aplikace: Více než 4 roky
18. listopad 2019

Gorgias helped us cut our respone time i half and answer our customer much faster ! The Ability to manage all channels in one place is super powerful!

Vastitch
Spojené státy
Doba používání aplikace: Více než 4 roky
4. červenec 2019

Nikola is the best! She has provided me instant replies and solution to my problem. I had a problem with the Gorgias not displaying my entire page. Nikola gave clear instructions and voila, I got back like there's no problem at all.

Biaggi
Spojené státy
Doba používání aplikace: Více než 4 roky
30. říjen 2023

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Wondery
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Gorgias Inc. odpověděl 1. listopad 2023

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

2. duben 2020

Very simple way to manage customer service. And THEIR customer service is very good. Very responsive. Thanks!

Dubranchet
Spojené státy
Doba používání aplikace: Více než 4 roky
18. květen 2020

We really like this application. It's transformed our customer support to have metrics surrounding our efforts. Great support by Gorgias and onboarding was a breeze.

Step One Foods
Spojené státy
Doba používání aplikace: Více než 4 roky