Gorgias , 696 değerlendirme

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %85 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
21 Mayıs 2024

Great support from Emilija, super friendly and so helpful!

Absolutely always feel supported by Gorgias

CafePod
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Gorgias Inc. yanıt 23 Mayıs 2024

Hi, CafePod Family!

Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.

If you ever need further assistance, we'll be just one message away. 🙏

29 Mayıs 2024

The app was great

C-IN2 New York
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Gorgias Inc. yanıt 31 Mayıs 2024

Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!

16 Nisan 2024

The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!

Rumpl
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Gorgias Inc. yanıt 18 Nisan 2024

Dear Rumpl Team,

Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏

We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.

At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.

We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.

We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨

23 Nisan 2024

Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!

Guud Woman
Belçika
Uygulamayı kullanma süresi:2 yıldan fazla
Gorgias Inc. yanıt 25 Nisan 2024

Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀

7 Mayıs 2024

The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.

All the features proposed by Gorgias are user-friendly and easy to use.

© 2024 Charriol
İsviçre
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Gorgias Inc. yanıt 8 Mayıs 2024

Thank you so much for your kind words, Team! 🙏

We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.

We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨

4 Nisan 2024

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Gorgias Inc. yanıt 6 Nisan 2024

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thanks once again for this 🌟 review!

24 Mayıs 2024

Super happy with Gorgias. The best customer service app for Shopify with easy integrations. The support is great with fast responses and loads of help and resources. Looking forward to implement more AI features.

Dea Kudibal
Danimarka
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Gorgias Inc. yanıt 27 Mayıs 2024

Hi, Team!

Thank you so much for your wonderful review! 🌟

We're beyond thrilled to hear that you're super-happy with Gorgias, and find it to be the best customer service app for Shopify.

It's fantastic to know that you appreciate our easy integrations, fast responses, and the abundance of help and resources available. We're also looking forward to helping you implement more AI features to further enhance your experience.

Thanks again for your support! 🙏

12 Nisan 2024

We have been very happy with Gorgias app for Shopify. I'm excited to implement some of the newer AI features. I've had Gorgias for over two years now and rarely have issues. Their customer service is on it if there are.

Tour Striker Inc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Gorgias Inc. yanıt 15 Nisan 2024

Dear Tour Striker Crew,

Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’ve been satisfied with the Gorgias app and our customer service over the past two years. 🌟

We’re also excited that you’re looking forward to implementing the new AI features. We believe these updates will bring even more value to your Shopify experience, and we can’t wait for you to try them out.

Thank you once again for your continued support and trust in us. We look forward to serving you for many more years! 🤗

22 Nisan 2024

Gorgias is amazing at resolutions. They will always make sure all of your questions are answered and more!

EXO Drones
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Gorgias Inc. yanıt 24 Nisan 2024

We're so grateful for your kind words, EXO Drones Team! 🙏

Ensuring that all your questions are thoroughly answered is our top priority, and we're delighted to know that we've been able to exceed your expectations.

We're here for you whenever you need assistance, so please don't hesitate to reach out if you have any further questions or if there's anything else we can help you with.

Thank you for choosing Gorgias! 🤗

25 Mart 2024

The support from gorgias was very patient and friendly and helpful.

Skincerely Yours
Almanya
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
Gorgias Inc. yanıt 28 Mart 2024

Thank you so much for taking the time to share your positive experience with Gorgias!

Delivering excellent customer service is at the core of what we do, and it's incredibly rewarding to know that we've met your expectations. Your kind words mean a lot to us and serve as motivation to continue providing top-notch support to all our customers.

Thanks again for your 🌟 feedback. We truly appreciate it!