Gorgias: AI, Helpdesk & Chat
- Fiyatlandırma
-
Aylık $10 başlangıç fiyatıyla. Ücretsiz deneme kullanılabilir.
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
- Puan
- 4,3 (631)
- Geliştirici
- Gorgias Inc.
Öne çıkan görsel galerisi
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Ödeme
- Shopify Flow
- Shopify Yöneticisi
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Kanallar
Fiyatlandırma
Starter plan
$10 /ay
$0.40 per each additional ticket
Özellikler
- 3 customer support agents
- 50 tickets per month included
- Live chat
7 günlük ücretsiz deneme
Basic plan
$60 /ay
veya yılda $600 ödeyin ve %17 tasarruf edin
$40 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Pro plan
$360 /ay
veya yılda $3,600 ödeyin ve %17 tasarruf edin
$36 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Advanced plan
$900 /ay
veya yılda $9,000 ödeyin ve %17 tasarruf edin
$36 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (631)
We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support teams.
Thank you so much for your continued trust over the past 7 years!
We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s helping your team stay organized and efficient. It’s especially great to know the AI features are supporting faster responses and a smoother workflow.
We truly appreciate your recommendation and are grateful to be part of your journey!
We've been using Gorgias for customer support for many years now and it’s been a great addition to our stack. The AI Agent in particular has been surprisingly effective at handling routine inquiries like order tracking and shipping updates without needing human intervention. Recently it handled a “where is my order” ticket, provided the tracking link and delivery context, and the customer left a 5/5 CSAT saying it was very helpful.
For ecommerce brands dealing with high ticket volumes, automating these repetitive questions saves a lot of time while still keeping the customer experience solid. Looking forward to seeing how their AI continues to evolve.
Thank you for the kind words, Seido Knives team!
We’re thrilled to hear the AI Agent is handling routine inquiries like tracking updates so effectively and earning 5/5 CSAT along the way.
It’s great to be part of your support stack after all these years!
We’ve been using Gorgias for 2 years and it’s completely transformed how we approach CX. It’s helped us streamline support and scale automations across multiple stores. The recent AI Agent developments are really powerful and already making a big impact. Working with Alexandra and Stefan has also been great!
Highly recommend for any Shopify brand looking to level up their CX.
Thank you for the kind words, Au Vodka team!
It’s incredibly rewarding to hear how Gorgias has supported your team over the past two years in streamlining support and scaling your CX strategy across multiple stores.
We’re especially glad to hear that the recent AI Agent developments are already making a meaningful impact on your business. And we’ll be sure to pass along your kind words to Alexandra and Stefan, they’ll really appreciate it!
We’re grateful to be part of your journey and look forward to continuing to support your growth.
Destek
Uygulama desteği Gorgias Inc. tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
1 Mart 2017
Veri erişimi
Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiriciningizlilik politikası belgesinden öğrenin.
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Hassas veriler, cihaz ve etkinlik verileri
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Hassas veriler
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Personel ve katkıda bulunan verilerini görüntüle:
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Bloga katkıda bulunanlar
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Mağaza verilerini görüntüle ve düzenle:
Müşteriler, ürünler, siparişler, indirimler, Online Mağaza
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Müşterileri düzenle
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