Değerlendirmeler (705)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %85 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
16 Nisan 2020

Gorgias is an amazing customer service app, it puts everything at your fingers and saves so much time. The amount of time we'd spend looking up orders when a customer emailed in was crazy. With thier template system most of our tickets can be responded to in under 10 seconds, and the customers love it!! If you are considering Gorgias to replace your current help desk, do it. Shout out to Nikola for great support too!

Cuffed.com.au
Avustralya
Uygulamayı kullanma süresi:2 yıldan fazla
23 Eylül 2019

very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)

Namastetics
Kanada
Uygulamayı kullanma süresi:2 yıldan fazla
18 Ağustos 2019

We shifted over to using Gorgias from Zendesk. Gorgias has been able to help us reduce our response times by more than half and helps us provide seamless customer service to our customers. The integrations are really what pulled us over to Gorgias and we couldn't have been happier with our decision. We would highly recommend Gorgias for a smooth customer service experience.

Lashkaraa
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
14 Kasım 2019

Super fast service and very helpful. Solved issue in the space of 5 min ! Keep it up guys would recommend to anyone

Jean Patrique Professional Cookware
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
10 Nisan 2023 tarihinde düzenlendi

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Gorgias Inc. yanıt 10 Nisan 2023

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

13 Nisan 2020

Gorgias is amazing! I can't even think anything bad about them.
They are so supportive that I wish everyone will be like them, also the app making your customer support life so easy, I recommend you to try and believe me you will fall in love

Shapessy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
2 Haziran 2021

This app has helped us level up our customer service management. The support team is great and so quick to reply if you have any issues at all setting up your interface.

Alpha Foods
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
27 Aralık 2019

Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

Fitoru
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
2 Ağustos 2019

I love everything about gorgias. The support is exceptional, any questions I have are answered with fantastic detail, the last one they even made a video to show me how to filter an email into a certain view. Brilliant product and backed by even better support.

UkuleleMate
Avustralya
Uygulamayı kullanma süresi:2 yıldan fazla
4 Nisan 2023

They always help me instantly - they are in your corner as well.

Thank you Vio for your speedy response and help <3

Ü Calming Co.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Gorgias Inc. yanıt 5 Nisan 2023

Yes to this lovely review! 🙏 Thanks a bunch for taking the time to tell us about your experience with Vio! She's truly the best and we’ll make sure to share your kind words with her and the rest of the Team. 💛