Değerlendirmeler (705)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %85 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %8 oranındaki bölümü, 1 yıldıza sahip
29 Nisan 2020

This is the best customer service app we have used. It's great to have all emails & chats in one place. The Gorgias customer service team has also done an excellent job with answering any questions we have had. Thanks Gorgias!!

Grow Young Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
11 Mayıs 2018 tarihinde düzenlendi

What is the most important part of business? The customer experience. And critical to the customer experience I keeping track of feedback, help requests, returns, etc. A lot of communications flying about in all various forms of media and channels.

Gorgias brings it all into a single pane of glass. Easy to aggregate, follow, assign, follow through and get things done for your customers. Our massive haul of 5 star ratings is due to our attitude and desire to help our customers. And Gorgias is the central tool that aids us in that endeavour.

Bravo!

Number 9 Fashion Studio
Avustralya
Uygulamayı kullanma süresi:8 ay
23 Nisan 2020

We love this application. It not only keeps our team organized and efficient, but keeps all the customers info right there for reference as you work through an service issue. The Gorgias team is super responsive and helpful. When we on-boarded with them, we received a one-on-one live tutorial where we could ask questions directly. They have been quick to respond to questions and helpful along the way! Would recommend!

Destira
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
20 Haziran 2017

I've tested out a few ticket systems and yours is by far the most simple to train employees on, and by far the most effective time vs money.

Quality Cage Crafters
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
22 Mayıs 2019

Pretty sweet. Their customer support has been great. The user interface isn't super beautiful but it's super functional. We've been able to integrate most of our customer communication channels into one platform.

Wildish
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
22 Nisan 2020

Gorgias makes keeping in touch with our customers so easy. It integrates with almost all of our channels, and the customer service is absolutely brilliant. Would highly highly recommend this app to anyone who is trying to tie up customer communications!

Sacla'
Birleşik Krallık
Uygulamayı kullanma süresi:8 ay
24 Aralık 2020

I now have virtually my entire tech stack and customer communications run through Gorgias. Amazing App and Highly recommend it!

Chella
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
15 Eylül 2023

very good App, Service and Support-Team

Arktisquelle®
Almanya
Uygulamayı kullanma süresi:8 ay
Gorgias Inc. yanıt 18 Eylül 2023

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)

28 Temmuz 2017

Very nice to have app to bring up your customer service to another level and great support, very fast and helpfull

Monkeyfabrik
İspanya
Uygulamayı kullanma süresi:8 ay
3 Kasım 2021

Never miss customer correspondence again. Best service, fast to respond. Would highly recommend them to any store looking for a well-run service that flawlessly integrates with Shopify. Would give them 10 stars if I could.

Essentially Natural
Güney Afrika
Uygulamayı kullanma süresi:8 ay