Değerlendirmeler (713)

Toplam puan
4,2
Puan düzeyi başına sayılar
  • Puanların %84 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %9 oranındaki bölümü, 1 yıldıza sahip
15 Ocak 2024

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
Gorgias Inc. yanıt 17 Ocak 2024

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making ...

26 Şubat 2021

It has been so wonderful working with Gorgias to help organize all our channels of communication with our customers! Their support team is also always so helpful and quick to help!!

trèStiQue
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 5 yıl
6 Şubat 2024

ALWAYS timely and helpful customer service. I can't fault Gorgias, their features, developments, and customer experience.

Mr Pool Man
Avustralya
Uygulamayı kullanma süresi:4 yıldan fazla
Gorgias Inc. yanıt 8 Şubat 2024

Hey, Mr Pool Man Amazing Team!

We are truly committed to delivering the best possible experience, and your feedback is the testimony that we're doing a pretty great job.

On ...

17 Ağustos 2020

Gorgias is by far the best customer Support APP for Shopify, but is has still room to become an even better APP. Here are my suggestions:
- custom FAQ based on the specific site
- multi language support
- chatbot support (AI)

stilform GmbH
Almanya
Uygulamayı kullanma süresi:4 yıldan fazla
25 Kasım 2021

Very useful! A great to help with streamlining our customer service. They are fast in their replies and we like to work with them for the available integrations.
We love that you can link Shopify products directly in your messages, that is a great upsell tool.
The newly added Help Center is also a great and long-awaited feature.

Perfume Lounge
Hollanda
Uygulamayı kullanma süresi:4 yıldan fazla
11 Aralık 2017

Great apps, very well integrated to shopify. I put a 5 even though we can see that still some improvement could be done as the team behind the scene is really helpful and seems very dedicated. I moved out of zendesk and I am pretty happy about it :)

Yourmood
İsviçre
Uygulamayı kullanma süresi:4 yıldan fazla
10 Mayıs 2017

Gorgias is a revolutionary helpdesk. It has changed the game for our companies support management team.

Hunter Strine
Creators Label, LLC
CEO

Cashnasty
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
2 Mart 2020

Nikola is very patient and kind with me explaining the things that I need in order to resolve the issue. Excellent service!

Fallenyetnotforgotten
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
30 Ekim 2019

We recently signed up with this app and love it. It's affordable, easy to use, and the customer service is great. Thanks Gorgias!

Wheel House Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
18 Kasım 2019

Gorgias helped us cut our respone time i half and answer our customer much faster ! The Ability to manage all channels in one place is super powerful!

Vastitch
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla