Get customer data

Capture the contact details of all customers who abandon your checkout page

Automation via several options

Automatically have our team reach out and engage with your customers on your behalf, via Phone, Text and Email.

Helping customers

Offer your customers with general help or a discount (your choice) to complete the order.

About HelpGrid

Every day, customers are visiting your checkout page, beginning to complete it, but then abandoning the page. The technical term for this scenario is "Shopping cart abandonment" and it is the cause for hundreds of millions of dollars in lost e-commerce revenues. HelpGrid has been helping online sellers Fix this problem and stop leaving so much money on the table.

HelpGrid shopping cart abandonment solution lets you:

Capture the contact details of all customers who abandon your checkout page
Automatically have our team reach out and engage with your customers on your behalf, via Phone, Text and Email.
Offer your customers with general help or a discount (your choice) to complete the order.

Our clients typically see increase in revenues saved, within the first few weeks.

Please reach out to your HelpGrid account manager after installing this app in your store. If you're not sure who your HelpGrid account manager is, please contact us anytime.